Job description

Join Our Dynamic Team as an Online Learning Specialist in Boston, MA Are you passionate about digital learning and eager to make a significant impact in a vibrant academic community? We're seeking an enthusiastic Online Learning Specialist to join our team in the heart of Boston, MA. This hybrid role offers the perfect blend of in-office collaboration and remote flexibility. Position Overview As an Online Learning Specialist, you'll play a crucial role in managing digital learning experiences that enhance skills, support technical development, and provide just-in-time resources. You will be the primary business owner for our learning management system (LMS), ensuring a seamless and engaging learner experience. Your responsibilities will include supporting the migration and implementation of our new LMS (Cornerstone Galaxy), project management, content uploading, and system troubleshooting. Essential Functions • Supports Learning Experience of LMS: Develop and update user-facing documentation and resources to support system implementation and change management (40%). • Instructional Support, QA, & Course Repository Maintenance: Conduct QA checks to ensure course accessibility and functionality (30%). • LMS System Integration & Migration: Assist in planning and coordinating the migration to the new LMS (20%). • Assist on Help Desk Tickets for Tier 2 Support: Provide simple system troubleshooting (10%). Requirements • B.A./B.S. Degree • 2-3 years of experience in administering an LMS and managing online learning programs (Cornerstone preferred) • Proficiency in MS Tools, Word, Excel, PPT, Teams, SharePoint • Experience in a large complex organization with multiple stakeholders Preferences • Experience in an institution of higher education is preferred, but not required. Skills, Knowledge, and Abilities • Proficiency in Learning Management Systems (Cornerstone platform preferred) • Understanding of human-centered design principles and adult learning theory • Strong project management skills • Attention to detail and a solutions mindset • Excellent customer service and communication skills • Ability and willingness to learn Ready to make a difference in the world of online learning? Apply now and become a key player in our innovative team! Subject Line for Application: Application for Online Learning Specialist By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus .

Requirements

Must-haves

Join Our Dynamic Team as an Online Learning Specialist in Boston, MA
Position Overview
Supports Learning Experience of LMS: Develop and update user-facing documentation and resources to support system implementation and change management (40%).
Instructional Support, QA, & Course Repository Maintenance: Conduct QA checks to ensure course accessibility and functionality (30%).
LMS System Integration & Migration: Assist in planning and coordinating the migration to the new LMS (20%).
Assist on Help Desk Tickets for Tier 2 Support: Provide simple system troubleshooting (10%).
B.A./B.S. Degree
Proficiency in MS Tools, Word, Excel, PPT, Teams, SharePoint
Experience in a large complex organization with multiple stakeholders
Skills, Knowledge, and Abilities
Understanding of human-centered design principles and adult learning theory
Strong project management skills
Attention to detail and a solutions mindset
Excellent customer service and communication skills
Ability and willingness to learn
Ready to make a difference in the world of online learning? Apply now and become a key player in our innovative team!
Subject Line for Application: Application for Online Learning Specialist

Nice-to-haves

2-3 years of experience in administering an LMS and managing online learning programs (Cornerstone preferred)
Experience in an institution of higher education is preferred, but not required.
Proficiency in Learning Management Systems (Cornerstone platform preferred)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

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