Job description

Are you tenacious, pragmatic, with a keen sense of humor? You just might be an Idealist. At Idealist Consulting, we help organizations grow through Salesforce implementation, managed services, and custom application development. We are innovators and problem-solvers committed to global progressive action; delivering innovative technical solutions to empower organizations working on some of the world's most important causes and aspire to do no harm and benefit all. As a Salesforce for Nonprofits: Solution Architect you will lead the delivery of Salesforce implementation projects through thoughtful assessment of client requirements. You’ll envision system design, data structure, integrations, UI/UX to support user stories. How You'll Contribute Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product ecosystem Provide sales opportunity support including product demos, sales discovery, and advice on estimates as requested. Articulate and document the benefits and risks to a solution’s feasibility and functionality to clients and sales reps Contribute solution expertise to RFI and RFP responses as assigned Lead Solution Architecture and project solution vision in the Idealist Way Lead discovery process with clients using Story Navigator to determine ERD, need for custom code, and application integrations Plan sprints and support data mapping Oversee UAT and contribute to test script documentation and bug fixes as needed Develop and document user instructions and administrative maintenance requirements for use in our custom-coded Salesforce solutions for clients Conduct project audits, architecture reviews, and provide cure recommendations as assigned Advise on best practices and support service delivery quality and practice consistency through the creation of process templates, mentorship and knowledge sharing. Stay up to date on third party applications and report on high level functionality, use case, and integration capacity Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions, make recommendations for R&D Some travel to meet with clients and participate in pre-sales engagements may be required Maintain target utility 70% Your Background Includes Minimum 3 years Salesforce certified Advanced Administrator or Platform Developer Minimum 5 years experience as a Business Analyst Extensive experience with Enterprise technology implementations Understanding of key concepts that support user focused design and design thinking Proven ability to design and optimize business processes and integrate business processes across disparate systems Excellent client-facing written and oral communications skills Previous experience collecting and working from user stories preferred Minimum 1 year experience using story mapping methodology to capture business requirements Minimum 1 years leading CRM implementation project teams Minimum 3 years experience utilizing Agile and Waterfall project management methodology Experience with data migrations from third party solutions to Salesforce Desire to learn new things and take on challenges What You Can Expect Equitable total compensation package with base salary and monthly utilization awards Humane work weeks and a Hybrid Work Policy that allows you to work from wherever you are (as long as there’s an internet connection) Healthcare benefit package options that cater to all lifestyles Generous paid time off plans that grow over time Paid volunteer time to encourage community involvement and a service mindset 401k employer match and short term leave available with tenure A Little More About Us Idealist Consulting was founded in 2006 by returning Peace Corps volunteer Rob Jordan to help nonprofits and progressive organizations grow mission impact through technology. We’re committed to delivering innovative technical solutions to empower organizations working on some of the world's most important causes. Idealist Consulting is an equal opportunity employer. Idealist Consulting does not discriminate against individuals on the basis of race, color, gender, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin in the administration of its consulting and employment policies. We have a majority female leadership team and believe in the B Corp Declaration of Interdependence which states that businesses should aspire to do no harm and benefit all. Read our Commitment to Diversity, Equity, and Inclusion on our Ethics page .

Requirements

Must-haves

Are you tenacious, pragmatic, with a keen sense of humor? You just might be an Idealist.
How You'll Contribute
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product ecosystem
Provide sales opportunity support including product demos, sales discovery, and advice on estimates as requested.
Articulate and document the benefits and risks to a solution’s feasibility and functionality to clients and sales reps
Contribute solution expertise to RFI and RFP responses as assigned
Lead Solution Architecture and project solution vision in the Idealist Way
Lead discovery process with clients using Story Navigator to determine ERD, need for custom code, and application integrations
Plan sprints and support data mapping
Oversee UAT and contribute to test script documentation and bug fixes as needed
Develop and document user instructions and administrative maintenance requirements for use in our custom-coded Salesforce solutions for clients
Conduct project audits, architecture reviews, and provide cure recommendations as assigned
Advise on best practices and support service delivery quality and practice consistency through the creation of process templates, mentorship and knowledge sharing.
Stay up to date on third party applications and report on high level functionality, use case, and integration capacity
Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions, make recommendations for R&D
Some travel to meet with clients and participate in pre-sales engagements may be required
Maintain target utility 70%
Your Background Includes
Minimum 3 years Salesforce certified Advanced Administrator or Platform Developer
Minimum 5 years experience as a Business Analyst
Extensive experience with Enterprise technology implementations
Understanding of key concepts that support user focused design and design thinking
Proven ability to design and optimize business processes and integrate business processes across disparate systems

Nice-to-haves

Previous experience collecting and working from user stories preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agile

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Vision

401k

Paid Time Off