Communications & Community Engagement Manager (Energy / Infrastructure) at Smartland

Job description

Are you a former journalist or PR professional who can explain complicated things clearly, and stay calm when people are upset? Smartland Energy is looking for a communications professional to be the clear, trusted voice between our company and the communities where we work. Our projects, including data centers and energy infrastructure, raise real questions for local residents about water, power bills, land, and their future. Some people are curious. Some are worried. Some are frustrated and distrustful. We need someone who can communicate with all of them honestly, accurately, and respectfully. This is not a generic content writing job. You'll be working on high-stakes communication where accuracy matters and every word counts. What you'll do: Write clear, accurate public communications, including FAQs, fact sheets, emails, web updates, social posts, and print materials, on technical and sometimes sensitive topics Research complex subjects and work with engineers, leadership, and experts to make sure everything is correct before it's published Draft responses to resident questions and concerns, even when people are upset, with honesty and empathy Plan and execute multi-channel campaigns such as public meeting announcements across social, email, web, and print Prepare materials and messaging for community meetings and stakeholder outreach Keep one consistent, trustworthy voice across every channel Track what's working, such as open rates, attendance, questions received, and sentiment, and report on results Handle sensitive and not-yet-public information with complete discretion You're a great fit if you: Have a background in journalism, communications, PR, or a related field (Mass Comm, DevComm, English, Humanities, etc.) Write excellent, natural English and can simplify technical topics without dumbing them down Research first and ask questions instead of guessing Know the difference between what's known, what's projected, what's undecided, and what can actually be promised, and communicate each clearly Stay steady and respectful when dealing with frustrated or skeptical people Can work independently while coordinating closely with leadership Have experience running campaigns across multiple channels and measuring results Bonus points if you have: Experience in energy, utilities, infrastructure, government, NGO, or crisis communications Worked with US or international clients before A portfolio of published work such as articles, press releases, or campaign materials This role is NOT for you if: You mostly write SEO blogs or product descriptions You rely on AI to write for you You avoid conflict or difficult conversations You're looking for a short-term gig How to apply: Please send the following to ercika.m@smartland.com : Your resume 2–3 writing samples, ideally at least one on a technical or sensitive topic A short answer (150–250 words) to this question: "A resident believes our project will drain their well and raise their power bill. Write the first reply you'd send them." Start your application with the subject line "Clear and Honest" so we know you read the full post. Applications without it won't be reviewed. Loc: International

Requirements

Must-haves

Are you a former journalist or PR professional who can explain complicated things clearly, and stay calm when people are upset?
Smartland Energy is looking for a communications professional to be the clear, trusted voice between our company and the communities where we work.
This is not a generic content writing job. You'll be working on high-stakes communication where accuracy matters and every word counts.
Write clear, accurate public communications, including FAQs, fact sheets, emails, web updates, social posts, and print materials, on technical and sometimes sensitive topics
Research complex subjects and work with engineers, leadership, and experts to make sure everything is correct before it's published
Draft responses to resident questions and concerns, even when people are upset, with honesty and empathy
Plan and execute multi-channel campaigns such as public meeting announcements across social, email, web, and print
Prepare materials and messaging for community meetings and stakeholder outreach
Keep one consistent, trustworthy voice across every channel
Track what's working, such as open rates, attendance, questions received, and sentiment, and report on results
Handle sensitive and not-yet-public information with complete discretion
Have a background in journalism, communications, PR, or a related field (Mass Comm, DevComm, English, Humanities, etc.)
Write excellent, natural English and can simplify technical topics without dumbing them down
Research first and ask questions instead of guessing
Know the difference between what's known, what's projected, what's undecided, and what can actually be promised, and communicate each clearly
Stay steady and respectful when dealing with frustrated or skeptical people
Can work independently while coordinating closely with leadership
Have experience running campaigns across multiple channels and measuring results
Experience in energy, utilities, infrastructure, government, NGO, or crisis communications
Worked with US or international clients before
A portfolio of published work such as articles, press releases, or campaign materials
You mostly write SEO blogs or product descriptions
You rely on AI to write for you
You avoid conflict or difficult conversations

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: bamboohr
Effort: medium