Customer Support Specialist at Uline

Job description

Customer Support Specialist Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer focused. As a Uline Customer Support Specialist, you ll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. Why Customer Service at Uline? Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline s best solutions. Help customers navigate Uline s website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor s degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus , but if you are eager to learn, we will train you! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Café featuring affordable daily meal options from local restaurants. On-site fitness center and beautifully maintained walking paths. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNCS) #ZR-ILCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Requirements

Must-haves

Customer Support Specialist
Pay from $27 to $32 per hour with significant growth and earning potential!
Includes $2 Shift Differential
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Why Customer Service at Uline?
Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline s best solutions.
Help customers navigate Uline s website and online ordering.
Excellent problem-solving, listening and communication skills.
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Nice-to-haves

High school diploma or equivalent. Bachelor s degree preferred.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Health Insurance

401(K)

Paid Time Off