Job description

• Morrisville, NC • Writing/Editing Job Title: Lead Technical Writer Department: Product Development Reports to: Manager, Technical Publications Office: Any Owl Office Work Location: Remote (EST or CST time zones only) Owl Cyber Defense is a leader and trusted partner in cyber security. We deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide the strongest available security checkpoints for threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables us to help government and commercial customers meet ever-evolving cyber security threats. Job Summary: The Lead Technical Writer sets the direction for how Owl's Technical Publications team works, the standards it holds, the tools it uses, and how AI and docs-as-code change what the team is capable of. You bring a strategic view of content architecture and information design, and you use that view to make decisions other writers can build on. That direction-setting starts with the fundamentals: this role requires a working knowledge of Git, and you're expected to actively drive and champion scalable, AI-augmented content workflows and ways of working that meaningfully increase what the team can produce without a matching increase in headcount. You'll be one of the people the rest of the team looks to when deciding how documentation should be structured, tooled, and produced going forward. That shift is already underway. Owl's Technical Publications team is moving from Word- and SharePoint-based authoring to a docs-as-code model built on Git, with Confluence and Jira as the backbone for planning and collaboration. Day to day, the role also means working across two separate environments: because our products span both standard and air-gapped networks, every writer on this team regularly moves between two systems and machines over the course of a day. Comfort re-orienting quickly, keeping work organized across systems, and not losing momentum during that switch is essential. Essential Duties and Responsibilities: • Own the team's transition from Word/SharePoint to a Git-based docs-as-code workflow (currently planned around Sveltia, GitLab, and Docusaurus), including tooling, training, rollout sequencing, and adapting the plan in partnership with DevOps if a chosen tool doesn't hold up in practice. • Set content strategy, standards, and information architecture across the Technical Publications team and product portfolio. • Define and champion the team's AI-augmented content workflows, treating AI as a tool to redefine how documentation work gets done, not just a productivity add-on. • Personally use AI-assisted authoring tools in your own writing process daily, modeling the workflows you expect the rest of the team to adopt. • Mentor and develop writers on the team, including hands-on training in Git-based workflows and AI-assisted authoring. Requirements/Qualifications: • Education • Bachelor's degree in Technical Writing, English, Communications, Computer Science, Engineering, or a related field, or equivalent practical experience. • Experience • 8+ years of technical writing experience, including experience leading projects, workflows, or people. • Knowledge, Skills & Abilities • Git, Jira, Confluence, Word, SharePoint, Teams, Adobe products, and AI-assisted authoring tools, with ownership of the team's overall tooling strategy. Strong working knowledge of Git. • Demonstrated success leading a significant tooling or process transformation (e.g., a docs-as-code migration, a new content management approach, or comparable change). • Proven experience designing and driving adoption of AI-augmented workflows that measurably increased team output or capability. • Strong strategic thinking around content architecture and information design at a team or organizational scale. • Excellent planning, prioritization, and cross-functional communication skills; comfortable operating with significant autonomy. • Background in cybersecurity, defense, or another regulated/technical hardware-software industry (preferred). • Experience operating across segmented or air-gapped network environments (preferred). • Additional Competencies/Requirements • Candidates must be able to obtain/maintain a US Government security clearance. Salary: The salary for this position ranges between $110,000.00 and $135,000.00 USD. This range represents Owl Cyber Defense Solutions' good-faith estimate of the base salary for this position at the time of posting. Placement within the range will depend on factors such as relevant work experience, geographic location, education, training, certifications, key skills, internal equity, market data, and other job-related considerations. Compensation will not be below any applicable local minimum wage. This position is also eligible to participate in the Company's annual bonus program, subject to the terms and conditions of the applicable plan. Benefits: Owl offers a comprehensive and competitive benefits package designed to support the health, financial security, and wellbeing of our employees and their families. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan with company match, generous paid time off, company-paid life insurance, and company-paid short- and long-term disability insurance. Employees may also choose from a variety of voluntary benefits and wellness programs. Specific benefit plan details, employee contribution rates, eligibility requirements, and other program information will be shared during the hiring process. About Owl Cyber Defense Solutions, LLC Owl Cyber Defense Solutions, LLC is a fast-growing cybersecurity solutions company, holding a firm leadership position in network security and secure information transfer. It is a privately-owned US company with offices in Columbia, MD, Danbury, CT and Morrisville, NC. For more information, see owlcyberdefense.com . Owl Cyber Defense is an Equal Opportunity Employer and complies with all applicable federal employment laws and regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Owl Cyber Defense endeavors to make www.owlcyberdefense.com accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at accessibility@owlcyberdefense.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Apply Now More Openings • General Application • Any, Office Share This Job

Requirements

Must-haves

Morrisville, NC
Writing/Editing
Lead Technical Writer
Product Development
Manager, Technical Publications
Any Owl Office
Remote (EST or CST time zones only)
Set content strategy, standards, and information architecture across the Technical Publications team and product portfolio.
Define and champion the team's AI-augmented content workflows, treating AI as a tool to redefine how documentation work gets done, not just a productivity add-on.
Personally use AI-assisted authoring tools in your own writing process daily, modeling the workflows you expect the rest of the team to adopt.
Mentor and develop writers on the team, including hands-on training in Git-based workflows and AI-assisted authoring.
Bachelor's degree in Technical Writing, English, Communications, Computer Science, Engineering, or a related field, or equivalent practical experience.
8+ years of technical writing experience, including experience leading projects, workflows, or people.
Knowledge, Skills & Abilities
Git, Jira, Confluence, Word, SharePoint, Teams, Adobe products, and AI-assisted authoring tools, with ownership of the team's overall tooling strategy. Strong working knowledge of Git.
Demonstrated success leading a significant tooling or process transformation (e.g., a docs-as-code migration, a new content management approach, or comparable change).
Proven experience designing and driving adoption of AI-augmented workflows that measurably increased team output or capability.
Strong strategic thinking around content architecture and information design at a team or organizational scale.
Excellent planning, prioritization, and cross-functional communication skills; comfortable operating with significant autonomy.
Additional Competencies/Requirements
Candidates must be able to obtain/maintain a US Government security clearance.

Nice-to-haves

Background in cybersecurity, defense, or another regulated/technical hardware-software industry (preferred).
Experience operating across segmented or air-gapped network environments (preferred).

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

airestjiraaccessibility

Platform: careers-html
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness