Job description

We are looking for a people-focused Regional Director of People & Culture based at Fairmont Copley Plaza who will have oversight for our People & Culture function across the region. This role supports our operational leaders by aligning people goals with business goals to achieve optimum results while cultivating a workplace that reflects the values of Fairmont Hotels & Resorts. Key Responsibilities: Compliance: • Adherence of all Company programs and policies • Conduct Hotels People & Culture Audits across region, develop action plans as required, and monitoring completion • Support People & Culture systems and programs • Ensure adherence to all compliance training such as Discrimination & Harassment, Watch, and any locally compliant training • Manage bi-annual HR Data indicators and other metrics for roll-up to Global People & Culture Corporate office Compensation: • Adhere to regional grade structure • Oversee annual salary and merit review within region • Review regional STIP awards with Regional Vice President and submit for approval in line with company guidelines Engagement: • Manage and ensure maximum participation in annual and pulse surveys across the region • Review of regional EES results, providing guidance to Director, People & Culture and General Managers as needed, ensuring effective action planning across the region • Provide guidance and direction on effective action planning, monitor action planning initiatives • Liaise with Directors, People & Culture on communication strategies for promoting completion of initiatives and celebrating successes Leadership: • Provide advice, guidance and general leadership to Directors of People & Culture within the Region, while also supporting the needs of Fairmont Copley Plaza. • Provide input on the performance of Directors, People & Culture and success in achieving annual goals • Champion diversity, equity, and inclusion initiatives, with deep respect for unique cultural values and communities. Legal: • Ensure Region and hotels are compliant on all labor laws and key amendments • Advise and guide on local legal HR matters – with legal counsel as appropriate • Handle any Ethics / Compliance / Privacy matters as required Employee/Labor Relations: • Foster a positive, engaged, and inclusive workplace culture rooted in Fairmont Hotels & Resorts of kindness, unity, humility, and patience • Ensure local annual competitive set review is completed, and discrepancies are acted on • Support and guide employee/labor relations matters within the region as appropriate and ensure thoughtful and timely reporting of challenges & successes Learning and Development: • Ensure all company culture and brand training is in place and conducted on a regular basis. • Ensure leaders are participating in Leadership Training Programs and initiatives • Own all regional Inspire participants, ensuring program elements being offered and development opportunities provided, meeting with participants on a regular basis Recruitment: • Director of People & Culture appointments – recruit and identify lead candidate to be approved by NCA Corporate People & Culture • Onboard/orient new Directors, People & Culture • Support RVPs with recruitment of key leadership roles • Maintain strong relationships with hotel schools within region People Management & Succession Planning: • Manage data for annual NCA People Review, ensuring data is accurate and valid • Manage succession planning and movement of internal People as appropriate across the Region • Ensure a strong mentor program within region with program coordinator oversight in place • Update regional succession reports as required • Values based individual who has the interest and ability to embrace the culture of each unique property • Union experience within a luxury hotel strongly preferred • Minimum of 5 years’ experience with oversight for more than one unit • Strategic thinking with ability to execute plans and produce results • Excellent inter-personal and communication skills (written and verbal) • Collaborator, with the ability to build strong relationships • Subject matter expertise on company programs, systems, policies and procedures • Strong business acumen and analytical thinker • Excellent presentation skills • University Degree in HR or related discipline preferred • Embrace the Fairmont brand promise and luxury in your role and in all your interactions. • Foster an inclusive environment where every individual feels valued and respected • Create an environment where colleagues are empowered, supported and recognized • Drive top performance to achieve exceptional results Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties , special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. • Annual Salary Range: $200,000.00 to $210,000.00 • Employee benefit card offering discounted rates in Accor worldwide for you and your family. • Excellent Company benefits including medical, dental, vision and life insurance. • Personalized development opportunities across Accor's extensive brand portfolio. • Ability to make a difference through our Corporate Social Responsibility activities Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Requirements

Must-haves

Adherence of all Company programs and policies
Conduct Hotels People & Culture Audits across region, develop action plans as required, and monitoring completion
Support People & Culture systems and programs
Ensure adherence to all compliance training such as Discrimination & Harassment, Watch, and any locally compliant training
Manage bi-annual HR Data indicators and other metrics for roll-up to Global People & Culture Corporate office
Manage and ensure maximum participation in annual and pulse surveys across the region
Review of regional EES results, providing guidance to Director, People & Culture and General Managers as needed, ensuring effective action planning across the region
Provide guidance and direction on effective action planning, monitor action planning initiatives
Liaise with Directors, People & Culture on communication strategies for promoting completion of initiatives and celebrating successes
Provide advice, guidance and general leadership to Directors of People & Culture within the Region, while also supporting the needs of Fairmont Copley Plaza.
Provide input on the performance of Directors, People & Culture and success in achieving annual goals
Champion diversity, equity, and inclusion initiatives, with deep respect for unique cultural values and communities.
Foster a positive, engaged, and inclusive workplace culture rooted in Fairmont Hotels & Resorts of kindness, unity, humility, and patience
Ensure local annual competitive set review is completed, and discrepancies are acted on
Support and guide employee/labor relations matters within the region as appropriate and ensure thoughtful and timely reporting of challenges & successes
Ensure all company culture and brand training is in place and conducted on a regular basis.
Ensure leaders are participating in Leadership Training Programs and initiatives
Own all regional Inspire participants, ensuring program elements being offered and development opportunities provided, meeting with participants on a regular basis
Director of People & Culture appointments – recruit and identify lead candidate to be approved by NCA Corporate People & Culture
Onboard/orient new Directors, People & Culture
Support RVPs with recruitment of key leadership roles
Maintain strong relationships with hotel schools within region

Nice-to-haves

Union experience within a luxury hotel strongly preferred
University Degree in HR or related discipline preferred

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