Job description

Deployment Strategist, Cleared (TS/SCI) Location: Washington, DC. Hybrid. Compensation: $150,000 to $210,000 base, plus equity. Clearance: Active Top Secret or TS/SCI clearance required. US citizenship required. About the Client Government technology has failed citizens, public servants, and service members for decades. Our client is fixing that, replacing the legacy systems federal agencies run on with modern software, built with craft, from the citizen-facing services people rely on every day to the platforms that protect lives and critical infrastructure and help veterans access their benefits. They build systems of record, of national consequence, and their AI-native approach lets them do it in weeks and months, not years. Growth has been rapid, and their software is on track to reach a large share of Americans across a growing number of federal agencies. The company is venture-backed and based in the US. Client name disclosed upon mutual interest. About the Role This role requires an active Top Secret or TS/SCI clearance. United States citizenship is required, because it is a condition of eligibility for the clearance the role depends on. This is a hybrid role based out DC. Candidates must reside in DC or be able to commute to work out of our office at least three times a week (Tuesdays - Thursdays). You'll own the full implementation journey for our client's federal customers: scoping the rollout, configuring the platform, training agency staff, and staying in the room until the deployment is actually adopted, not just launched. You'll work inside classified and accredited environments where every integration decision has to account for what data can move where, and you'll partner closely with the engineering team to make sure what gets shipped actually fits how the agency operates. Responsibilities Own end-to-end federal implementations: discovery, scoping, configuration, data migration, integrations, training, go-live, and post-launch support. Lead onboarding for agency stakeholders and career staff, translating what they actually need into a rollout plan that survives contact with a live agency. Work inside classification and data-handling constraints as a design input, not an obstacle, coordinating closely with engineering on what can be built and how. Translate patterns from the field back to Product and Engineering: edge cases, workflow gaps, and the things agencies never put in the RFP but need on day one. Act as the connective tissue between customer-facing implementation and the engineers building against mission-critical government data and AI platforms, so what ships matches what was promised. Build the playbooks, templates, and internal documentation that make the next federal deployment faster than this one. Guide public sector partners through the actual change management of replacing a legacy system, not just the technical cutover. Must-Haves 5+ years in SaaS implementation, onboarding, solutions engineering, or a product-adjacent delivery role (Implementation Consultant, Solutions Architect, Technical Program Manager), with a track record of owning multi-stakeholder rollouts. Technical fluency: comfortable working with APIs, data models, and system configurations, and able to hold your own in a conversation with engineers about integration tradeoffs. Experience translating customer requirements into implementation plans and technical workflows, not just a status tracker. Comfort operating inside classified or otherwise accredited environments, or a clear ability to pick up new compliance and data-handling constraints fast. A bias toward action: you'd rather build the process while running the deployment than wait for someone to hand you one. Nice-to-Haves Have deployed software inside a classified or accredited environment before and know where the real friction lives. Have worked a program where a major government data and AI platform vendor was prime, or have hands-on exposure to leading government data integration and AI platforms. Have touched federal, state, or local government implementation work specifically, versus enterprise SaaS generally. Have built implementation playbooks or internal tooling from scratch at an early-stage company. Not a Fit You need a mature playbook to follow. Most of what you'll use here, you'll be building. You want to hand off the hard technical questions to engineering and stay on the process side. This role lives at that intersection. You're looking for a steady-state customer success role. This is deployment under real constraints, with real agencies, and real consequences if it goes wrong. Government bureaucracy and slow-moving stakeholders would wear you down instead of something you know how to work with. Compensation & Benefits $150,000 to $210,000 base salary, plus equity. Health & Insurance 100% coverage across the board: medical (Gold and Platinum PPO plans), dental (PPO), and vision, all fully covered for employees, with 100% coverage for dependents. $100,000 in fully paid life insurance. FSA and Dependent Care FSA. A concierge primary care membership, on us, same-day primary care, 24/7 virtual visits, and offices all over the city. Fertility and family-building support. 401(k), with a 2% company match. Family & Time Off 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents. Unlimited PTO, with a two-week minimum (we mean it when we say take time off!) Closed for all federal holidays. Company-wide winter break the week of Christmas. Company offsites throughout the year. Office & Remote Setup Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees. $50/month commuter benefit (company contribution). Expensed lunch while in the office. Company-provided laptop of your choice. Wellness NYC employees: fully covered gym membership at a partner fitness studio near the office. A $225/month value, on us. Non-NYC employees: $100 per month, dedicated to gym / physical fitness reimbursement. Stipends $100/month utility stipend. $500/year professional development. $250/year recreation. $300/quarter pet care stipend.

Requirements

Must-haves

Deployment Strategist, Cleared (TS/SCI)
Location: Washington, DC. Hybrid. Compensation: $150,000 to $210,000 base, plus equity. Clearance: Active Top Secret or TS/SCI clearance required. US citizenship required.
This role requires an active Top Secret or TS/SCI clearance. United States citizenship is required, because it is a condition of eligibility for the clearance the role depends on.
This is a hybrid role based out DC. Candidates must reside in DC or be able to commute to work out of our office at least three times a week (Tuesdays - Thursdays).
Own end-to-end federal implementations: discovery, scoping, configuration, data migration, integrations, training, go-live, and post-launch support.
Lead onboarding for agency stakeholders and career staff, translating what they actually need into a rollout plan that survives contact with a live agency.
Work inside classification and data-handling constraints as a design input, not an obstacle, coordinating closely with engineering on what can be built and how.
Translate patterns from the field back to Product and Engineering: edge cases, workflow gaps, and the things agencies never put in the RFP but need on day one.
Act as the connective tissue between customer-facing implementation and the engineers building against mission-critical government data and AI platforms, so what ships matches what was promised.
Build the playbooks, templates, and internal documentation that make the next federal deployment faster than this one.
Guide public sector partners through the actual change management of replacing a legacy system, not just the technical cutover.
Technical fluency: comfortable working with APIs, data models, and system configurations, and able to hold your own in a conversation with engineers about integration tradeoffs.

Nice-to-haves

Have deployed software inside a classified or accredited environment before and know where the real friction lives.
Have worked a program where a major government data and AI platform vendor was prime, or have hands-on exposure to leading government data integration and AI platforms.
Have touched federal, state, or local government implementation work specifically, versus enterprise SaaS generally.
Have built implementation playbooks or internal tooling from scratch at an early-stage company.
You need a mature playbook to follow. Most of what you'll use here, you'll be building.
You want to hand off the hard technical questions to engineering and stay on the process side. This role lives at that intersection.
You're looking for a steady-state customer success role. This is deployment under real constraints, with real agencies, and real consequences if it goes wrong.
Government bureaucracy and slow-moving stakeholders would wear you down instead of something you know how to work with.
Compensation & Benefits
$150,000 to $210,000 base salary, plus equity.
Health & Insurance
100% coverage across the board: medical (Gold and Platinum PPO plans), dental (PPO), and vision, all fully covered for employees, with 100% coverage for dependents.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigo

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Pto

Parental Leave

Wellness

Professional Development