Job description

WE’RE HEIDI. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. We’ve grown annual recurring revenue from $1 million to $50 million in two years. To go further, we’ve secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst’s Customer Value Fund. If you want to join us in doing work worth shipping, jump in. WHAT YOU’LL DO - Own and close a defined book of Enterprise opportunities across the US healthcare market - Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals - Partner closely with SDRs and BDRs to convert high-quality leads into vertical building opportunities and closed revenue - Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points - Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI - Deliver sharp, compelling product demos and presentations tailored to specific customer use cases - Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals - Navigate procurement, legal, and security conversations with confidence and precision - Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs - Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market - Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market WHAT WE’RE LOOKING FOR - A proven closer who takes full ownership of outcomes and consistently hits or exceeds targets - Intellectually sharp, coachable, and relentlessly driven to improve their craft - Comfortable selling into ambiguity and earning wins the hard way - Motivated by ownership, leverage, and long-term upside rather than short-term comfort - A clear, credible communicator who can earn trust with clinicians, operators, and executives - Experience selling software is preferred; healthcare or SaaS experience is helpful but not required - We care less about where you’ve sold and more about how you think, how you sell, and how you learn OTHER THINGS TO KNOW - This is a remote role - You’ll have meaningful autonomy and accountability - no corporate bloat, no hand-holding - Attitude, work ethic, and learning velocity matter more than years on a resume - No corporate bloat. No hand-holding. Just results, accountability, and real opportunity to grow THE WAY WE WORK 1. Build to Last We design for safety and reliability so clinicians, patients, and our teams can trust what we build every day. 2. Own Your Practice Ideas rise on merit, not title, and everyone shares responsibility for the standards we set together. 3. Move Fast, Stay Steady We move quickly but never at the cost of trust. Progress only matters if people can depend on what we make. 4. Make Others Better Honest feedback, steady support, and shared growth keep our teams improving together. Why you will flourish with us 🚀? - In office to collaborate with like-minded professionals - Healthcare, Dental, Vision benefit options - 401k with 3% match - Personal development budget of $500 per annum - Become an owner, with shares (equity) in the company, if Heidi wins, we all win - The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups - The opportunity to fast track your startup career! Heidi is dedicated to creating an equitable, inclusive, and supportive work environment that brings people together from diverse backgrounds, experiences, and perspectives. Our strength is in our differences. We're proud to be an equal opportunity employer and welcome all applicants as we're committed to promoting a culture of opportunity for all.

Requirements

Must-haves

WE’RE HEIDI.
We’ve grown annual recurring revenue from $1 million to $50 million in two years.
If you want to join us in doing work worth shipping, jump in.
Own and close a defined book of Enterprise opportunities across the US healthcare market
Run full-cycle sales processes from discovery to close, including multi-stakeholder and executive-level deals
Partner closely with SDRs and BDRs to convert high-quality leads into vertical building opportunities and closed revenue
Conduct deep discovery to understand clinical workflows, operational constraints, incentives, and hidden pain points
Deconstruct complex clinical and operational processes to clearly articulate where Heidi creates leverage and ROI
Deliver sharp, compelling product demos and presentations tailored to specific customer use cases
Build and manage a healthy pipeline using a mix of outbound, inbound, and product-led signals
Navigate procurement, legal, and security conversations with confidence and precision
Collaborate tightly with Product, Marketing, Operations, and Customer Success to drive deal momentum and successful handoffs
Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market
Continuously refine messaging, positioning, and deal strategy to out-execute incumbents and outperform the market
A proven closer who takes full ownership of outcomes and consistently hits or exceeds targets
Intellectually sharp, coachable, and relentlessly driven to improve their craft
Comfortable selling into ambiguity and earning wins the hard way
Motivated by ownership, leverage, and long-term upside rather than short-term comfort
A clear, credible communicator who can earn trust with clinicians, operators, and executives
We care less about where you’ve sold and more about how you think, how you sell, and how you learn
This is a remote role
You’ll have meaningful autonomy and accountability - no corporate bloat, no hand-holding
Attitude, work ethic, and learning velocity matter more than years on a resume

Nice-to-haves

Experience selling software is preferred; healthcare or SaaS experience is helpful but not required

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigo

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k