Job description

About Invesco As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you re looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco. What’s in it for you? Our people are at the ver y core of our success. Invesco employees get more out of life through our comprehensive compensation and benefit offerings including: Flexible paid time off Hybrid work schedule 401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution Health & wellbeing benefits Parental Leave benefits Employee stock purchase plan Job Description About the Team: The Client Engagement Platforms team is responsible for the strategy, architecture and evolution of the firm s customer engagement technologies. The team manages and develops the platforms and capabilities that support client relationship management, marketing automation, digital engagement and client servicing across the organization. Working closely with business, product and technology stakeholders, the team drives the modernization of customer engagement capabilities and evaluates emerging technologies, including AI-enabled solutions, to enhance client and business outcomes. The team plays a critical role in defining the future technology landscape that supports how the firm engages, serves and grows its client relationships globally. About the Role: As a Senior Principal Architect, you will provide strategic technology leadership across client, distribution and enterprise engagement platforms, helping to shape the firm s future technology landscape. You will define architecture roadmaps, guide platform strategy and establish target-state capabilities that support business growth and evolving client needs. Acting as a trusted advisor to senior business and technology stakeholders, you will influence key technology decisions and ensure alignment to enterprise architecture principles and business objectives. This role requires deep expertise across CRM, marketing automation, digital experience, content, data, integration and AI-enabled platforms, alongside the ability to lead complex transformation initiatives and drive meaningful business outcomes. Responsibilities of the Role : Defining and maintaining technology roadmaps, reference architectures and target-state capabilities across CRM, marketing automation and client engagement platforms. Establishing the strategic direction for customer engagement technologies, ensuring alignment with business goals and long-term technology strategy. Evaluating emerging technologies, AI capabilities and industry trends to inform platform evolution and investment decisions. Partnering with senior business, product and technology leaders to translate business strategy into scalable technology solutions and capabilities. Leading architecture and design activities for major transformation initiatives, ensuring solutions are secure, resilient, scalable and aligned with enterprise standards. Driving the adoption of modern architectural patterns, including composable, API-first, cloud-native and AI-enabled solutions. Establishing governance frameworks, architecture standards and best practices across the client engagement technology estate. Acting as a recognized subject matter expert and trusted advisor, influencing technology decisions, vendor strategy and future-state platform direction. Requirements of the Role : Significant experience in enterprise, solution or platform architecture roles within large, complex organizations. Deep expertise in CRM, marketing automation, customer engagement and digital experience platforms. Proven experience defining technology strategy, architecture roadmaps and target-state capabilities that support large-scale business transformation. Strong understanding of modern architecture patterns, including composable architectures, API-led integration, cloud-native platforms, event-driven architectures and AI-enabled solutions. Experience leading complex technology programmes and influencing strategic decisions across business and technology leadership teams. Demonstrated ability to communicate complex architectural concepts clearly and effectively to both technical and non-technical stakeholders. Strong understanding of data, analytics and AI technologies and their application within customer engagement and marketing ecosystems. Experience working with strategic technology vendors and managing platform selection, architecture governance and technology investment decisions. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) Yes Workplace Model Pursuant to Invesco’s Workplace Policy, employees are expected to comply with the firm’s most current workplace model, which as of October 1, 2025, includes spending at least four full days each week working in an Invesco office. This reflects our belief that spending time together in the office helps us build stronger relationships, collaborate more easily, and support each other’s growth and development. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco s culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.

Requirements

Must-haves

Responsibilities of the Role : Defining and maintaining technology roadmaps, reference architectures and target-state capabilities across CRM, marketing automation and client engagement platforms.
Establishing the strategic direction for customer engagement technologies, ensuring alignment with business goals and long-term technology strategy.
Evaluating emerging technologies, AI capabilities and industry trends to inform platform evolution and investment decisions.
Partnering with senior business, product and technology leaders to translate business strategy into scalable technology solutions and capabilities.
Leading architecture and design activities for major transformation initiatives, ensuring solutions are secure, resilient, scalable and aligned with enterprise standards.
Driving the adoption of modern architectural patterns, including composable, API-first, cloud-native and AI-enabled solutions.
Establishing governance frameworks, architecture standards and best practices across the client engagement technology estate.
Acting as a recognized subject matter expert and trusted advisor, influencing technology decisions, vendor strategy and future-state platform direction.
Requirements of the Role : Significant experience in enterprise, solution or platform architecture roles within large, complex organizations.
Deep expertise in CRM, marketing automation, customer engagement and digital experience platforms.
Proven experience defining technology strategy, architecture roadmaps and target-state capabilities that support large-scale business transformation.
Strong understanding of modern architecture patterns, including composable architectures, API-led integration, cloud-native platforms, event-driven architectures and AI-enabled solutions.
Experience leading complex technology programmes and influencing strategic decisions across business and technology leadership teams.
Demonstrated ability to communicate complex architectural concepts clearly and effectively to both technical and non-technical stakeholders.
Strong understanding of data, analytics and AI technologies and their application within customer engagement and marketing ecosystems.
Experience working with strategic technology vendors and managing platform selection, architecture governance and technology investment decisions.
Full Time / Part Time
Job Exempt (Yes / No)
Workplace Model

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

aiapi

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

401(K)

Paid Time Off

Parental Leave