Salesforce Data 360 Enablement Architect
We’ve been forging digital transformation through the lens of Salesforce for 20+ years for 3,000+ customers across the globe. We are a Summit status, Marketing Cloud Full Stack Partner. We are a cross-cloud shop with an emphasis on Marketing Cloud Engagement, Marketing Cloud Next, Data 360, Agentforce, Personalization, Intelligence, Loyalty Cloud, Service Cloud, and Sales Cloud.
We accomplish incredible digital transformation for our customers with incredible people. We’ve always held to the fact that talent trumps location, but culture trumps talent. We care about our people and we care about our customers.
About the Role:
We are seeking a knowledgeable and experienced Salesforce Data 360 individual to join ListEngage Academy, our internal enablement team. This individual will play a critical role in educating and empowering learners to confidently understand and use Salesforce Data 360. The learners will be a mix of new employees with little to no Salesforce experience and veteran Salesforce employees transitioning into Salesforce Data 360.
The ideal candidate is not only an expert in Salesforce Data 360, but also a passionate and engaging educator who can break down complex concepts into approachable, real-world learning experiences. While prior teaching, training, or mentoring experience is preferred, it is not required. It is more important that the individual have firsthand experience implementing Salesforce Data 360, a high technical aptitude, and a natural inclination to help others succeed. Additionally, the individual must be comfortable presenting and facilitating conversation a majority of the time.
Duties & Responsibilities:
Deliver live instruction virtually on Salesforce Data 360
Design and facilitate curriculum, training assets, hands-on exercises, and projects
Translate complex technical concepts into simple, digestible content for learners
Assess learner progress and adapt instruction based on varying skill levels
Provide individualized support, coaching, and feedback to learners
Foster an inclusive, supportive, and engaging learning environment
Stay current with Salesforce releases to continuously improve course content
Collaborate with internal teams to align training with company needs
Education & Experience Requirements:
Bachelor’s degree in any field of study required
Data 360 Consultant Salesforce certification required
Hands-on experience with Salesforce Data 360
Strong understanding of:
Data modeling and data ingestion
Identity resolution
Segmentation and activation
Data governance and privacy basics
Proficient with SQL (can write complex queries without the use of AI)
Experience working with other Salesforce products (such as Sales Cloud, Service Cloud, Marketing Cloud, etc.)
Preferred Qualifications:
Prior teaching, training, or coaching experience (formal or informal)
Experience working with adult learners, career switchers, or early-career professionals
Background in instructional design or curriculum development
Knowledge, Skills and Abilities:
Excellent communication and presentation skills
Passion for teaching and helping others succeed
Ability to simplify complex topics without losing accuracy
Adaptability in teaching styles to meet diverse learning needs
Strong organizational and time management skills
What We Offer:
Competitive salary and performance-based incentives
Comprehensive benefits package, including health, dental, and vision insurance
Opportunities for professional development and career growth
A collaborative and inclusive work environment
Why You Should Join Us:
100% CEO approval on Glassdoor
A team of approximately 150 Engagers
Core values that drive us:
Be a Team Player
Be Accountable
Be Growth Oriented
Be Great at What You Do
Currently 100% remote work arrangements
If you’re interested, so are we! Send your resume our way, and we’ll contact you for a phone interview if you meet qualifications
At ListEngage, we aim to change the world by challenging the traditional consulting model by building a flexible, delivery focused organization that can deliver on the promise that we have made to each other. We are an equal opportunity employer and love diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.