Release Manager

• Our client, an IT Services and Consulting company, is looking for a Release Manager for their Chicago, IL location.
• Aligned to directly coordinate the readiness and execution of monthly releases for the Cash Portfolio;
• Prepare, maintain, and govern the Monthly Release Calendar, ensuring dependencies are mapped; Proactively identify and resolve release clashes and dependency conflicts.
• Respond to release scheduling queries, resolve conflicts and facilitate release related forums and calls
• Support preparation of release decks, ensuring correct versions are used, changes are tightly controlled once baselined
• Create, maintain and track the Release runbook, facilitate reviews with the relevant stakeholders
• Orchestrate execution of the agreed runbook including opening and managing release chats
• Lead release communications covering pre-release readiness, Go/No-Go outcomes, post release confirmation and updates
• Coordinate release deployment activities across Capability, Technology, SQM and Business stakeholders
• Log and track post release issues, clearly recording ownership; Facilitate issue triage meetings to capture root causes and prioritise issues based on impacts
• Apply CRM processes consistently across releases, ensuring adherence to governance standards and audit expectations.
• Maintain and manage release documentation and folders, ensuring artefacts are organised, version controlled, and audit ready
• Program level scheduling including features by release
• Annual planning , resource forecasting and maintenance
• Initiative level Governance, maintain central RAID log, support stakeholder communications
• Project Status Reporting and Governance updates
• Support Internal program Audit
• Coordinate the collation of Initiative release readiness material
• Financial tracking & reporting
• Release Management
• Process Governance
• PM tools like Clarity / PPM
• Excellent communication skills
• Years of Experience: 16.00 Years of Experience

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