Job description

Job Description: Our client is seeking a Senior Network Engineer to join their team. Senior Network Engineer role in a challenging and diverse environment to assist with the installation, configuration, and management of our network infrastructure. You will also provide direct support to internal team members and external clients via phone, email, chat or in person.  Candidates should be self-motivated and have excellent analytical, organizational and communication skills. Must be a strong team player able to collaborate with others. A CCNP or higher certification is preferred. Key Responsibilities: Design, Analyze, diagnose, and resolve customer issues within the  network  Provide Tier 3 technical support for network infrastructure  Resolve incidents directly with end users and record detailed actions in ticketing tool  Collaborate with 3rd party vendors to ensure the network stays operational  Escalate issues to next level of support if unable to resolve in a timely manner  Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available  Research existing and emerging technologies that align with business requirements and provide effective solutions based upon extensive professional experience, industry best practices, knowledge of industry technologies through formal raining and/or self-study  Install and implement network hardware components and cables in data centers and corporate offices  Perform approved network changes according to procedures with minimal business disruption  Understand and perform network maintenance and system upgrades, including service packs and patches  Develop and maintain accurate network support documentation in a knowledge repository  Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN  Expectations: This is a full-time, on-site position based in Irving, TX. Occasional after-hours support may be required. Passionate about customer support  Attention to detail – good organizational and time management skills  Ability to work nights or weekends, as needed, and participate in an on-call rotation  Years of Experience: 7+ years experience managing large scale enterprise networks Required Qualifications (Non-Negotiable) *Highlight or Bold your Top 3 “Must-Haves” from this section 7+ years’ experience managing enterprise networks (Cisco, f5, Juniper) is preferred  2+ years working specifically in network design, planning, connectivity, migration, and support  Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)  Certifications are highly recommended – (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)  Education & Certification Requirements: University degree in Information Technology or related field preferred  Preferred Industry Experience: Retail, Fuel Operations, Supply Chain Salary/Rate: $60-$65/HR (depends on experience level). This is a contract position with candidates expected to work 40 hours/ week.

Requirements

Must-haves

Design, Analyze, diagnose, and resolve customer issues within the  network
Provide Tier 3 technical support for network infrastructure
Resolve incidents directly with end users and record detailed actions in ticketing tool
Collaborate with 3rd party vendors to ensure the network stays operational
Escalate issues to next level of support if unable to resolve in a timely manner
Ensure all aspects of the entire enterprise cloud networks are architecturally sound and highly available
Install and implement network hardware components and cables in data centers and corporate offices
Perform approved network changes according to procedures with minimal business disruption
Understand and perform network maintenance and system upgrades, including service packs and patches
Develop and maintain accurate network support documentation in a knowledge repository
Perform network performance monitoring, trending and capacity planning for the LAN, WLAN, MAN and WAN
This is a full-time, on-site position based in Irving, TX.
Occasional after-hours support may be required.
Passionate about customer support
Attention to detail – good organizational and time management skills
Ability to work nights or weekends, as needed, and participate in an on-call rotation
7+ years experience managing large scale enterprise networks
Required Qualifications (Non-Negotiable)
Highlight or Bold your Top 3 “Must-Haves” from this section
2+ years working specifically in network design, planning, connectivity, migration, and support
Knowledge and understanding of common network protocols (e.g., TCP, UDP, STP, HSRP, BGP, OSPF, etc.)
Certifications are highly recommended – (i.e., CCNP, CCIE, JNCIS, JNCIP, etc.)

Nice-to-haves

7+ years’ experience managing enterprise networks (Cisco, f5, Juniper) is preferred
University degree in Information Technology or related field preferred

Application prep

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Platform: careers-page
Effort: medium