Job description

🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 Role We are looking for a strong Technical Program Manager to drive program delivery across Data Platform, Infrastructure, and Machine Learning (ML) teams. You’ll play a key role with engineering leaders to define roadmaps, orchestrate cross functional execution, and scale the platforms and systems (e.g. streaming, real-time data, and ML/AI Infrastructure) that power the Whatnot product experience. • Drive the engineering roadmap, strategy, and execution of critical cross-functional initiatives • Define requirements and technical roadmap with engineering, product, and cross-functional teams to launch programs at lightning speed • Design and improve engineering processes, planning rhythms, and execution frameworks • Clearly communicate roadmap, progress, and insights to key teams and stakeholders • Do whatever it takes to ensure engineering teams are operating effectively — unblock them and keep them moving at a rapid pace • Take ownership of any major blocker to the company's success • Drive strategic initiatives across the company as needed 👋 You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Technical Program Manager you should have 5+ years of relevant experience, plus: • Experience leading complex, multi-disciplinary, and highly visible technical and operational initiatives across an organization • Ability to thrive in ambiguous environments, identify system and design tradeoffs, and make decisions with limited information in high-pressure situations • Demonstrated hands-on fluency with AI tools (e.g. Claude Code, Cursor) to reduce manual overhead, automate program workflows, and drive measurable efficiency gains • Proven ability to collect, synthesize, and interpret data to inform decisions and drive clarity • Experience with hypothesis-driven product and engineering development • Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment 🎁 Benefits • Generous Holiday and Time off Policy • Health Insurance options including Medical, Dental, Vision • Work From Home Support • Home office setup allowance • Monthly allowance for cell phone and internet • Care benefits • Monthly allowance for wellness • Annual allowance towards Childcare • Lifetime benefit for family planning, such as adoption or fertility expenses • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally • Monthly allowance to dogfood the app • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!). • Parental Leave • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence. 1212 Please note: Whatnot will only contact you through official @whatnot.com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam. 💛 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

Requirements

Must-haves

Join the Future of Commerce with Whatnot!
Drive the engineering roadmap, strategy, and execution of critical cross-functional initiatives
Define requirements and technical roadmap with engineering, product, and cross-functional teams to launch programs at lightning speed
Design and improve engineering processes, planning rhythms, and execution frameworks
Clearly communicate roadmap, progress, and insights to key teams and stakeholders
Do whatever it takes to ensure engineering teams are operating effectively — unblock them and keep them moving at a rapid pace
Take ownership of any major blocker to the company's success
Drive strategic initiatives across the company as needed
As our next Technical Program Manager you should have 5+ years of relevant experience, plus:
Experience leading complex, multi-disciplinary, and highly visible technical and operational initiatives across an organization
Ability to thrive in ambiguous environments, identify system and design tradeoffs, and make decisions with limited information in high-pressure situations
Demonstrated hands-on fluency with AI tools (e.g. Claude Code, Cursor) to reduce manual overhead, automate program workflows, and drive measurable efficiency gains
Proven ability to collect, synthesize, and interpret data to inform decisions and drive clarity
Experience with hypothesis-driven product and engineering development
Entrepreneurial drive to achieve stretch goals in an innovative, fast-paced environment

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

machine learningmlaigo

Platform: ashby
Effort: quick

Benefits

Benefits detected in the listing.

Health Insurance

Dental

Vision

401k

Parental Leave

Wellness