Job description

Requirements • Supports Owners and drives sales • Re-engagement of Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours. • Sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend. • Adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters. • Accurately reflects all package details and requirements, including the qualification questions. Sells ethically. • Properly utilizes our outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation. • Maintains minimum sales and conversion quotas. • Supports special offers, projects and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization Benefits: • Unlimited Income Potential: You will earn base pay + uncapped commissions! • Paid training: You will earn as you learn to be a Bluegreen vacation specialist and brand ambassador. • Career Growth: We believe in developing our current talent, we promote within. • Fantastic benefits package : We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits! • Work/Life Balance : You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization • Amazing discounts : Hotels, retailers, car rentals, theme parks, and much more! Qualifications • Top performers in timeshare/telemarketing industry with a minimum of 1 year experience • Excellent written and verbal communication skills • Excellent interpersonal and guest relations skills • Diligent, coachable and positive demeanor • Computer knowledge and experience working with multiple screens preferred • High school diploma or equivalent experience Explore a grand career with Hilton Grand Vacations − where inspiration takes you places! Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The Outbound Sales Associate is responsible for handling inbound and outbound calls with Bluegreen Owners and Expired Sampler guests through automated dialer technology to promote the sales of vacation package purchases. This is a critical role to drive Owner and Guest satisfaction, Bluegreen resort tour flow, and ultimately contributes to Bluegreen sales revenue targets. The Agent must be highly knowledgeable of Bluegreen Resort destination information and systems utilization processes. The Agent must deliver an extremely high level of Customer Service while facilitating package sales that drive revenue results for the organization

Requirements

Must-haves

Supports Owners and drives sales
Re-engagement of Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours.
Sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend.
Adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters.
Accurately reflects all package details and requirements, including the qualification questions. Sells ethically.
Properly utilizes our outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation.
Maintains minimum sales and conversion quotas.
Supports special offers, projects and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization
Top performers in timeshare/telemarketing industry with a minimum of 1 year experience
Excellent written and verbal communication skills
Excellent interpersonal and guest relations skills
Diligent, coachable and positive demeanor
High school diploma or equivalent experience
Explore a grand career with Hilton Grand Vacations − where inspiration takes you places!

Nice-to-haves

Computer knowledge and experience working with multiple screens preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401k