Job description

The Auto Product Training and Certificate Manager is responsible for overseeing training for Toyota and Lexus vehicles to dealership staff, managing the certification program, and acts as a subject matter expert for vehicle product information and technology. Responsibilities: Plans and executes new model launch training to provide employees with a strong understanding of features, specs, benefits, and competitive advantages of new models Provides continuous product and technology training to new and existing employees throughout the year to ensure a strong understanding of the Toyota/Lexus full model lineup Develops relevant training materials and distributes to dealership and sales staff Attends manufacturer training to be the Product Expert for the Toyota and Lexus vehicle lineup Supports dealerships and Product Managers by providing accurate and timely responses to questions related to product information and technology Develops and maintains sales consultant certification program for dealership staff Tracks training class attendance for dealerships and staff Works with dealers to build a knowledgeable sales team Requirements: Bachelor’s degree in Automotive, Business, or Engineering Minimum four years of automotive industry work experience Two years working in a supervisory capacity and one year working as a trainer preferred Valid Driver’s License and clean driving record ASE Certification preferred Proficient with Microsoft Office applications Proficient with Photoshop and Adobe Acrobat preferred Strong written and verbal communication skills Strong presentation skills Excellent team player with organizational and strategic planning skills About Servco: At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life:Moments that matter to you. Interested? Visit www.servco.com/careers to apply online or email us at careers servco.com . Equal Opportunity Employer and Drug-Free Workplace Pay Range: $82,700.00 - $125,740.00 per year

Requirements

Must-haves

Plans and executes new model launch training to provide employees with a strong understanding of features, specs, benefits, and competitive advantages of new models
Provides continuous product and technology training to new and existing employees throughout the year to ensure a strong understanding of the Toyota/Lexus full model lineup
Develops relevant training materials and distributes to dealership and sales staff
Attends manufacturer training to be the Product Expert for the Toyota and Lexus vehicle lineup
Supports dealerships and Product Managers by providing accurate and timely responses to questions related to product information and technology
Develops and maintains sales consultant certification program for dealership staff
Tracks training class attendance for dealerships and staff
Works with dealers to build a knowledgeable sales team
Bachelor’s degree in Automotive, Business, or Engineering
Minimum four years of automotive industry work experience
Valid Driver’s License and clean driving record
Proficient with Microsoft Office applications
Strong written and verbal communication skills
Strong presentation skills
Excellent team player with organizational and strategic planning skills

Nice-to-haves

Two years working in a supervisory capacity and one year working as a trainer preferred
ASE Certification preferred
Proficient with Photoshop and Adobe Acrobat preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long