Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: The Pro Platform Administrator is responsible for managing and maintaining the day-to-day operations of Salesforce or Anaplan within the Home Depot Pro organization. The Pro Platform Administrator role involves extensive customization and optimization of Salesforce or Anaplan to achieve the needs and objectives of the Pro business, requiring collaboration with various stakeholders. In addition, the Pro Platform Administrator provides consultation and subject matter expertise to streamline business processes, makes recommendations to support scaling at a rapid pace, and maintains a holistic view of all business processes and users in the system to understand cross-functional impacts regarding configuration, process, workflow, and reporting. Key Responsibilities: 20% - Collaboration - Collaborate with the business and cross-functional partners to identify and define business requirements and prioritize enhancements necessary to achieve Pro business goals. 70% - Platform Management - Customize Salesforce or Anaplan to effectively conduct Pro business processes and workflows. Manage and maintain user accounts, profiles, and roles within Salesforce or Anaplan. Build and maintain custom reports and dashboards or models to provide actionable insights into business data. Evaluate new releases of Salesforce or Anaplan to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users. 10% - Teach, Train, Develop - Consult and provide subject matter expertise by developing training plans, materials, and documentation for users to help them effectively use Salesforce. Coordinate new and ongoing user training sessions. Direct Manager/Direct Reports: This Position typically reports to the Manager This Position has 0 Direct Reports Travel Requirements: Typically requires overnight travel less than 5% of the time. Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles. Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: Working knowledge of Microsoft Office Suite Working knowledge of Tableau Demonstrated ability to collaborate and work effectively with cross-functional teams Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences Excellent written and verbal communication skills Experience with programming languages such as SQL, JavaScript, HTML, Java and Apex Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: The knowledge, skills and abilities typically acquired through the completion of a bachelor s degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: 1 Preferred Years of Work Experience: 3 Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: Salesforce Administrator Certification (ADM 201) OR Anaplan Model Builder 1 certification Competencies: Action Oriented Collaborates Communicates Effectively Customer Focus Drives Results

Requirements

Must-haves

With a career at The Home Depot, you can be yourself and also be part of something bigger.
20% - Collaboration - Collaborate with the business and cross-functional partners to identify and define business requirements and prioritize enhancements necessary to achieve Pro business goals.
This Position typically reports to the Manager
This Position has 0 Direct Reports
Typically requires overnight travel less than 5% of the time.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
The knowledge, skills and abilities typically acquired through the completion of a bachelor s degree program or equivalent degree in a field of study related to the job.
Salesforce Administrator Certification (ADM 201) OR Anaplan Model Builder 1 certification
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results

Nice-to-haves

Working knowledge of Microsoft Office Suite
Working knowledge of Tableau
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Excellent written and verbal communication skills
Experience with programming languages such as SQL, JavaScript, HTML, Java and Apex

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

sqljavascriptjava

Platform: workday
Effort: long