Job Title
Forward Deployed Engineer (FDE) – Agentic AI & Enterprise Solutions
Designation
Senior Web Developer
Location
Mph- Client Site, New York, US
Job Summary
The Forward Deployed Engineer (FDE) is a hands-on, customer-facing engineering leader who connects business objectives with production-grade AI solutions. This role involves collaborating with business stakeholders, product owners, and platform teams to transform ideas into deployable solutions using an enterprise-enabled agentic AI platform. The FDE is responsible for the entire lifecycle of solution delivery, ensuring that solutions meet enterprise standards for security and compliance while delivering measurable business outcomes.
Responsibilities
• Partner with business stakeholders to understand problem statements, workflows, and desired outcomes.
• Translate business intent into AI-enabled solution designs, agent workflows, and system architectures.
• Oversee end-to-end delivery from prototype to production rollout.
• Implement complex systems integrations to address critical business challenges.
• Drive rapid iteration while ensuring enterprise-grade quality, security, and reliability.
• Design and implement agentic workflows using enterprise agentic AI platforms.
• Orchestrate multi-agent systems for reasoning, planning, execution, validation, and monitoring.
• Encode business logic and policies into autonomous or semi-autonomous agents.
• Optimize solutions for accuracy, latency, cost, and reliability.
• Act as a trusted technical advisor to customers and internal stakeholders.
• Present architectures, demos, and outcomes to engineering leaders and executives.
• Gather feedback from production usage to continuously improve solutions.
Mandatory Skills
• Strong background in software engineering, particularly in backend development, APIs, and distributed systems.
• Proficiency in at least one modern programming language (e.g., Python, Java, Go).
• Solid understanding of system design, scalability, and reliability.
• Experience with CI/CD pipelines and cloud platforms (AWS, GCP, Azure).
• Hands-on experience with agentic AI frameworks and orchestration patterns.
• Strong problem-solving and analytical mindset.
• Excellent communication skills with both technical and non-technical stakeholders.
• Ability to work in ambiguous, fast-moving environments.
Preferred Skills
• Experience in regulated industries (banking, financial services, healthcare).
• Exposure to AI governance, model risk, and compliance frameworks.
• Prior experience in customer-facing engineering roles (FDE, Solutions Engineer, Field Engineer).
• Familiarity with AI-assisted testing, documentation, and code review tools.
Qualifications
We are looking for a candidate who is customer-centric, possesses a strong ownership mentality, and has a good handle on complex enterprise system integrations. The ideal candidate will be able to leverage AI-assisted development tools to accelerate delivery and establish AI-augmented engineering workflows across design, build, test, and release phases.
About Mphasis:
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is
foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the
exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients
and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of
digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a
changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and
specialization are key to building strong relationships with marquee clients.
Equal Opportunity Employer:
Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants
and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry,
age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender
expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability,
medical conditions military and veteran status or any other status or condition protected by applicable federal,
state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the
EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to
view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals
with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career
opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and
the nature of your request.