Job description

Supports customer quotes and orders by preparing accurate product documentation for the division’s product lines, including approval drawings, bills of material, manufacturing drawings, and related design calculations. This role interprets customer quote and order requirements, applies established product configuration rules and calculations to transform released product designs into customized customer applications. Partners with customer care, technical services, applications engineering, and manufacturing support teams to help enable accurate quoting, order processing, and on-time delivery. Conducts assigned work using system tools, communicate questions or gaps timely, and support practical improvements to work methods, templates, and tools that increase accuracy, consistency, and efficiency. • Review and interpret complex customer quotes, orders, specifications, sketches, blueprints, and other technically oriented materials to determine required product design and configuration. • Ability to make judgment calls when required to resolve problems or to make recommendations. • Compiles needed documentation for Quoting and Manufacturing, noting any special handling, components or construction. • Ability to read and understand bills-of-material and manufacturing routings. • Assist all departments as necessary to drive out costs and improve quality and product offerings. • Must be able to work with customers to resolve issues regarding availability, and minor engineering issues. • Checks dimensions, verifies finished work, and compiles documentation required for fabrication and assembly of equipment • Develop layouts from predetermined basic drawings • Completes engineering calculations to adapt released designs to meet customer application requirements. • Ability to determine reference plans, centering and dimension lines, hidden line interpolations, and sectioning. • Reviews specifications for parts, assemblies and installations. • Contributes design modifications to improve quality of product or facilitate manufacturing operations. Perform other special assignments or tasks as assigned by the supervisor, as determined from time to time at the company's sole and complete discretion. Experience A minimum of 2 years’ related job experience in a manufacturing environment is required. Education A minimum of an associate’s degree in a technical field, vocational technical training in drafting, design/engineering/manufacturing technology, or equivalent technical experience is required. Required Skills • Working proficiency with AutoCAD or comparable two-dimensional drafting software. • Ability to read, interpret, and apply technical drawings, blueprints, elevation and plan view details, product information, order details, door schedules, and configuration rules. • Strong attention to detail and commitment to accuracy in drawings, bills of material, calculations, and system entries. • Mathematical aptitude and ability to perform routine technical calculations accurately. • Working knowledge of Microsoft Excel, Word, Outlook, and related business systems. • Ability to prioritize assigned work, manage multiple tasks, meet deadlines, and adjust to changing business needs. • Clear verbal and written communication skills, including the ability to ask clarifying questions and explain technical information to internal customers. • Problem-solving ability, resourcefulness, and willingness to identify process gaps and recommend practical improvements. • Ability to work effectively with Customer Care, Technical Services, Applications Engineering, manufacturing, and other internal teams. • Ability to follow established procedures, maintain organized records, and protect confidential or business-sensitive information. Work Conditions Primarily works in an office using a computer, phone, and business systems for extended periods. May interact with manufacturing, engineering, customer support, and other internal departments to clarify product or order requirements. Work may involve multiple priorities, recurring deadlines, customer-driven timing needs, and regular use of computer-based systems and drawing tools. Depending on location, may occasionally access production or warehouse areas, subject to applicable safety requirements, personal protective equipment requirements, and local practices. May work directly with external customers. May travel to customer job sites on occasion. Physical Requirements Regularly required to sit, stand, walk, use hands and fingers to operate a computer and office equipment, and communicate verbally and in writing. Regularly required to view a computer monitor and review detailed drawings, documents, and system information for accuracy. Occasionally required to bend, reach, or move within office or production-adjacent areas. Occasionally required to lift or move office materials or documents up to 25 lbs. Supports customer quotes and orders by preparing accurate product documentation for the division’s product lines, including approval drawings, bills of material, manufacturing drawings, and related design calculations. This role interprets customer quote and order requirements, applies established product configuration rules and calculations to transform released product designs into customized customer applications. Partners with customer care, technical services, applications engineering, and manufacturing support teams to help enable accurate quoting, order processing, and on-time delivery. Conducts assigned work using system tools, communicate questions or gaps timely, and support practical improvements to work methods, templates, and tools that increase accuracy, consistency, and efficiency.

Requirements

Must-haves

Review and interpret complex customer quotes, orders, specifications, sketches, blueprints, and other technically oriented materials to determine required product design and configuration.
Ability to make judgment calls when required to resolve problems or to make recommendations.
Compiles needed documentation for Quoting and Manufacturing, noting any special handling, components or construction.
Ability to read and understand bills-of-material and manufacturing routings.
Assist all departments as necessary to drive out costs and improve quality and product offerings.
Must be able to work with customers to resolve issues regarding availability, and minor engineering issues.
Checks dimensions, verifies finished work, and compiles documentation required for fabrication and assembly of equipment
Develop layouts from predetermined basic drawings
Completes engineering calculations to adapt released designs to meet customer application requirements.
Ability to determine reference plans, centering and dimension lines, hidden line interpolations, and sectioning.
Reviews specifications for parts, assemblies and installations.
Contributes design modifications to improve quality of product or facilitate manufacturing operations.
Perform other special assignments or tasks as assigned by the supervisor, as determined from time to time at the company's sole and complete discretion.
A minimum of 2 years’ related job experience in a manufacturing environment is required.
A minimum of an associate’s degree in a technical field, vocational technical training in drafting, design/engineering/manufacturing technology, or equivalent technical experience is required.
Working proficiency with AutoCAD or comparable two-dimensional drafting software.
Ability to read, interpret, and apply technical drawings, blueprints, elevation and plan view details, product information, order details, door schedules, and configuration rules.
Strong attention to detail and commitment to accuracy in drawings, bills of material, calculations, and system entries.
Mathematical aptitude and ability to perform routine technical calculations accurately.
Working knowledge of Microsoft Excel, Word, Outlook, and related business systems.
Ability to prioritize assigned work, manage multiple tasks, meet deadlines, and adjust to changing business needs.
Clear verbal and written communication skills, including the ability to ask clarifying questions and explain technical information to internal customers.
Problem-solving ability, resourcefulness, and willingness to identify process gaps and recommend practical improvements.
Ability to work effectively with Customer Care, Technical Services, Applications Engineering, manufacturing, and other internal teams.

Nice-to-haves

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Application prep

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Platform: oracle-cloud
Effort: medium

Benefits

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Vision