Digital Product Content Specialist

• Our Client, a Commercial Banking company, is looking for a Digital Product Content Specialist for their Charlotte, NC location.
• Integrate Deposit Product Rate Engine (DPRE) information into client for Consumer and Small Business banking products.
• Work with Consumer Deposits and Small Business Deposits Digital Strategy teammates on business and technology requirements.
• Connect with execution partners including product owner, development, authoring, content and design.
• Support the migration and integration of DPRE-managed rates and product information into client.
• Validate rate accuracy, product details, disclosures, and associated metadata before publication.
• Coordinate content, rate, product feature, and disclosures updates to Consumer and Small Business deposit product pages.
• Monitor rate changes and ensure updates are displayed accurately and within established SLAs.
• Conduct quality assurance reviews of rate displays across desktop, mobile, and responsive experiences.
• Document business rules, publishing processes, and governance requirements related to DPRE integration
• Execute functional and content QA testing for rate and product information deployments.
• Maintain project status reports, implementation plans, and operational documentation.
• 5+ years of experience supporting digital product, website content management, digital operations, or project coordination initiatives.
• Strong attention to detail and ability to manage large volumes of content and data accurately.
• Experience coordinating across multiple stakeholders and managing competing priorities.
• Excellent written and verbal communication skills.
• Strong proficiency with Microsoft Office Suite, including Excel, PowerPoint, Teams, and SharePoint.
• Experience conducting QA testing and validating website content.
• Financial services, banking, or fintech experience.
• Experience supporting deposit products, rates, disclosures, or digital banking experiences.
• Familiarity with rate management systems, product information management systems, or API-driven content integrations.
• Experience with Agile delivery methodologies and kanban.
• Understanding of regulatory and compliance considerations for digital banking content.
• Why Should You Apply?

None flagged.