Job description

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Work you'll do As a Manager, Technical Transformation on the GPS ServiceNow team, you will be responsible for: • Designing, developing, configuring, and implementing ServiceNow solutions that support mission and operational needs across the engagement • Translating business and functional requirements into scalable technical solutions within the ServiceNow platform • Building and customizing workflows, forms, modules, dashboards, and automation features to improve program and project management activities • Collaborating with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities • Troubleshooting defects, supporting testing activities, and maintaining technical documentation, platform standards, and enhancements to improve performance, usability, and scalability A successful candidate would possess these skills: • Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor The team Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function. Qualifications Required: • Bachelor’s degree • Active TS/SCI with Polygraph security clearance • 5+ years of experience developing and configuring solutions on the ServiceNow platform • 5+ years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization • Experience developing workflows, forms, modules, dashboards, and automation features within ServiceNow • Ability to work on-site in Mclean, VA up to 5 days per week • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,500-$252,500. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. #CJ1 #GPSEP2026 SNOW_FY27_Social

Requirements

Must-haves

Work you'll do
As a Manager, Technical Transformation on the GPS ServiceNow team, you will be responsible for:
Designing, developing, configuring, and implementing ServiceNow solutions that support mission and operational needs across the engagement
Translating business and functional requirements into scalable technical solutions within the ServiceNow platform
Building and customizing workflows, forms, modules, dashboards, and automation features to improve program and project management activities
Collaborating with architects, functional team members, and stakeholders to deliver platform capabilities aligned to engagement priorities
Troubleshooting defects, supporting testing activities, and maintaining technical documentation, platform standards, and enhancements to improve performance, usability, and scalability
A successful candidate would possess these skills:
Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.
Bachelor’s degree
Active TS/SCI with Polygraph security clearance
5+ years of experience developing and configuring solutions on the ServiceNow platform
5+ years of experience with JavaScript, ServiceNow scripting, workflow configuration, and platform customization
Experience developing workflows, forms, modules, dashboards, and automation features within ServiceNow
Ability to work on-site in Mclean, VA up to 5 days per week
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
SNOW_FY27_Social

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

javascript

Platform: avature
Effort: medium