NOTES :
Mandatory Areas
Must Have Skills
• Skill 1 – Functional Testing / Quality Engineering, with 10+ years of experience
• Skill 2 – Testing Program / Managed Services Leadership, 5+ years
• Skill 3 – Facets Healthcare System, 5+ years
• Skill 4 – Healthcare Payer Domain: Claims, Enrollment, Membership, Billing & Provider
• Skill 5 – Prior Authorization, Care Management & EDI Transactions
• Skill 6 – Functional Discovery, Testing Assessments, Transition Planning & Testing Operating Models
• Skill 7 – Workforce Planning, Organizational Design & Stakeholder Management
• Skill 8 – Jira, qTest & Azure DevOps
Domain Experience (If any) – Healthcare Payer / Facets
Must Have Certifications – Not specified
Prior UST Experience – Not specified
If Yes – Provide dates, details of account/project – N/A
Location – Seattle, WA
Onsite Requirement – Must be onsite in Seattle, WA, 4 days per week
Number of days onsite – 4 days per week
Request Information
Request:
IT|Software Testing - Group 2 - Lead II - Software Testing
Qty:
1
Candidate Submission Limit Per Supplier:
3
Candidate Submission Limit Per Request:
0
Desired Start Date:
10/19/2026
End Date:
1/31/2027
Hrs/Wk:
40.00
MSP Owner:
Mohanasundaram, Sharmila
Client Job Description:
Job Title: Functional Test Lead
Key Responsibilities
Lead functional discovery workshops with business, product, application, and testing stakeholders.
Assess business processes, application landscape, testing scope, dependencies, and quality practices.
Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
Identify gaps across functional testing, UAT support, governance, and operating models.
Define the future-state functional testing organization, roles, staffing, and knowledge requirements.
Support knowledge transfer (KT), transition planning, shadow/reverse-shadow activities, and ownership transfer.
Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
Present assessment findings, risks, and improvement opportunities to client leadership.
Required Experience
10+ years of experience in Functional Testing or Quality Engineering.
5+ years leading testing programs or managed services engagements.
5+ years of experience with the Facets healthcare system.
Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
Strong Healthcare Payer domain expertise, including:
Claims
Enrollment
Membership
Billing
Provider
Prior Authorization
Care Management
EDI Transactions
Proven experience in workforce planning, organizational design, and stakeholder management.
Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.
Preferred Experience
Healthcare Payer managed services transformations.
TCoE establishment and maturity assessments.
Test Data Management (TDM) exposure.
AI-enabled Quality Engineering initiatives.
CMS and regulatory testing programs.
Key Must-Have Skills
Functional Testing / Quality Engineering
Facets Healthcare System, 5+ years
Healthcare Payer Domain
Functional Discovery & Testing Assessments
Claims, Enrollment, Membership, Billing & Provider
Transition Planning & Testing Operating Models
Workforce Planning & Stakeholder Management
Jira, qTest & Azure DevOps
General Information
Job Description:
Expectations from this role:
Create and Organise testing process based on project requirement and manage test activities within team, for the following
1. Test Estimates and Schedules-. Ensure Test Coverage
2. Produce test results, defect reports, test logs, and reports to evidence for testing
3. Publish RCA reports and preventive measures
4. Ensure Quality of Deliverables
5. Report project metrics and status
6. Ensure adherence of Engineering practices, processes and standards
7. Understand and contribute to test automation/performance testing
8. Work with DevOps team, when required; to understand testing framework and QA process for implementing continuous testing
Typical performance measures:
1. Test Script Creation and Execution Productivity
2. Defect Leakage Metrics (% of defect leaked, % of UAT defects and % of Production defects)
3. % of Test case reuse
4.Test execution Coverage
5. Defect Acceptance Ratio
6.Test Review efficiency
7. On-time delivery, Effort Variance
8. Test Automation Coverage
Performance Areas:
Supporting Organization:
Ensure utilization and quality of deliverables prepared by the team
Co-ordinate Test Environment and Test Data provisioning
Test Design, Development, Execution:
Participate in review, walkthrough, demo and obtain sign off by stakeholder
Prepare Test Summary Report for modules/features
Requirements Management:
Analyse, Prioritize, Identify Gaps; create workflow diagrams based on Requirements/User stories
Manage Project:
Participate in Test management
Preparing, Tracking and Reporting of Test progress based on schedule
Domain relevance:
Identify business processes, conduct risk analysis and ensure test coverage
Estimate:
Prepare Estimate, Schedule, Identify dependencies
Knowledge Management:
Consume, Contribute, Review (Best Practices, Lesson learned, Retrospective)
Test Design, Execution:
Test Plan preparation, Test Case/Script Creation, Test Execution
Risk Identification:
Identification of risk/issues and prepare Mitigation and Contingency plans
Test & Defect Management:
Conduct root cause and trend analysis of the defects
Test Planning:
Identify the test scenarios with understanding of systems, interfaces and application
Identify end-to-end business critical scenarios with less support Create and review the test scenarios and prepare RTM
Prepare estimates (time /effort) based on the requirements/User stories
Identify scope of testing
Client Management:
Define KPIs to the engagement and ensure adherence to these KPIs.
Stakeholder Connect:
Handle monthly/weekly governance calls and represent issues for the team
Skill Examples:
1. Ability to Create, Review and manage a test plan
2. Ability to prepare schedules based on estimates
3. Ability to track, report progress and take corrective measures on need basis
4. Ability to identify test scenarios and prepare RTM
5. Ability to analyze requirement/user stories and prioritize testing
6. Ability to carry out RCA
7. Ability to capture and report metrics
8. Ability to identify Test Data and Test Env. Specifications
Knowledge Examples:
1. Knowledge of Estimation techniques
2. Knowledge of Testing standards
3. Knowledge of identifying the scope of testing
4. Knowledge of RCA Techniques
5. Knowledge of Test design techniques
6. Knowledge of Test methodologies
7. Knowledge of scope identification and planning
8. Knowledge of Test automation tools and frameworks
Comments for Suppliers:
Skills
Skills:
Category
Name
Required
Importance
Experience
No items to display.
Additional Skills:
EDI,Functional Testing,Test Data Management,Claims Management
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