Senior Technical Business Analyst

• Our Client, a Commercial Banking company, is looking for a Senior Technical Business Analyst for their Richmond, VA location.
• Business Process Discovery and Documentation
• Document current-state and future-state business processes supporting BTAS and related operations.
• Lead discovery sessions with business users, operations teams, technology teams, data partners, and third-party vendors.
• Create cross-functional workflow and swimlane diagrams in Microsoft Visio or other available tools that clearly show roles, handoffs, systems, controls, exceptions, and dependencies.
• Identify undocumented processes, information gaps, operational risks, and opportunities to improve or standardize workflows.
• Technical, Data, and Integration Analysis
• Develop a working understanding of the application ecosystem, supporting architecture, interfaces, integrations, and document repositories.
• Document source data, inbound and outbound exchanges, connectivity methods, transformation points, and downstream consumers across internal and external partners.
• Trace data lineage and clarify data ownership, business rules, reconciliation processes, dependencies, and exception handling.
• Partner with architects, developers, integration teams, testers, and platform specialists to translate technical implementation details into understandable process and system documentation.
• Requirements and Product Support
• Translate business needs and discovery findings into clear functional requirements, user stories, acceptance criteria, process models, and supporting technical documentation.
• Support backlog refinement, prioritization, dependency management, and delivery activities using Broadcom Rally (formerly CA Agile Central).
• Collaborate with the Product Manager, business subject matter experts, architects, developers, testing teams, and vendors throughout the delivery lifecycle.
• Maintain an organized knowledge repository that reduces reliance on tribal knowledge and supports long-term continuity.
• Stakeholder and Partner Engagement
• Independently identify and engage the appropriate business and technical partners to resolve questions and close documentation gaps.
• Facilitate meetings, workshops, walkthroughs, and working sessions across business and technology organizations.
• Ask probing questions, challenge assumptions constructively, and continue follow-up until processes, requirements, and technical dependencies are understood.
• Communicate findings clearly to both technical and non-technical audiences.
• 7+ years of experience as a Technical Business Analyst, Business Systems Analyst, Product Owner, Systems Analyst, or a comparable role.
• Proven experience documenting complex business processes and the technical components that support them.
• Ability to independently drive discovery and requirements elicitation with minimal supervision.

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