Job description

The Senior Epic Business Analyst serves as the subject matter expert for their assigned Epic application, partnering with clinical and operational leaders to translate business needs into scalable, effective workflows and solutions. The role leads advanced troubleshooting, drives implementations and upgrades, and ensures ongoing system stability, performance, and continuous optimization. This position is funded through September 2028 with the potential for extension. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow s physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Submits and resolves issues in accordance with DFCI issue management processes Serves as the liaison to PeC for supported business area and participates in PeC BA meetings The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization. Use higher level of experience and the grasp of the “big picture” to handle more complex tasks Provides guidance/training to the Associate Business Analyst Recommends decisions / solutions to team and Business Analyst Manager to present to PeC Participates in vendor and user conferences as directed Same responsibilities as Business Analyst Plus: Participate in developing and managing project plans for new applications and/or major upgrades/enhancements Plan and conduct user acceptance testing of complex functionality, upgrades and fixes Assist in the guidance/training of Associate and Business Analysts Research, coordinate and complete special projects as necessary Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas Maintain and promote “best practices” procedures, which follow the business unit’s framework, that guide how applications are supported, configured, upgraded, tested and used Provide backup support as necessary for key business operational responsibilities Manages implementation of decisions / solutions with team Support Credentialed Training activities as needed KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: Excellent multi-tasking skills Strong communication and written skills Take charge individual Ability to initiate and implement cost-saving ideas Detailed experience and knowledge of the business unit being supported Experience maintaining relationships with internal and external customers Strong analytical and problem solving skills MINIMUM JOB QUALIFICATIONS: The position prefers a Bachelor s degree in Business, IT, or Healthcare, or a minimum of 5 years of related work experience. Candidates must have at least 5 years of relevant experience, including revenue cycle experience with healthcare finance systems. Proficiency in PC applications such as Microsoft Office and Visio is required, along with a strong understanding of workflows relevant to the supported business team. Experience in developing and integrating business processes is essential. Epic certification(s) are preferred or must be obtained as per program requirements. SUPERVISORY RESPONSIBILITIES: None PATIENT CONTACT: None At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $91,900.00 - $119,500.00

Requirements

Must-haves

This position is funded through September 2028 with the potential for extension.
Submits and resolves issues in accordance with DFCI issue management processes
Serves as the liaison to PeC for supported business area and participates in PeC BA meetings
The Business Analyst may also be asked to lead small to medium projects that cross over multiple teams within the organization.
Use higher level of experience and the grasp of the “big picture” to handle more complex tasks
Provides guidance/training to the Associate Business Analyst
Recommends decisions / solutions to team and Business Analyst Manager to present to PeC
Participates in vendor and user conferences as directed
Participate in developing and managing project plans for new applications and/or major upgrades/enhancements
Plan and conduct user acceptance testing of complex functionality, upgrades and fixes
Assist in the guidance/training of Associate and Business Analysts
Research, coordinate and complete special projects as necessary
Works with other DFCI and PeC teams to research issues and develop solutions including assessing impacts to other areas
Maintain and promote “best practices” procedures, which follow the business unit’s framework, that guide how applications are supported, configured, upgraded, tested and used
Provide backup support as necessary for key business operational responsibilities
Manages implementation of decisions / solutions with team
Support Credentialed Training activities as needed
Excellent multi-tasking skills
Strong communication and written skills
Take charge individual
Ability to initiate and implement cost-saving ideas
Detailed experience and knowledge of the business unit being supported
Experience maintaining relationships with internal and external customers
Strong analytical and problem solving skills

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: workday
Effort: long