Job description

BUILD A SAFER WORLD. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. TRM Labs is scaling fast, and our HRBP team is the connective tissue that keeps that growth healthy. As a Senior HR Business Partner, you will be a strategic partner to managers and senior leaders as we build a high-performance organization where every TRMer is engaged and operating at the top of their craft. You will coach, run org design, own performance and employee relations, and drive the programs that move retention. You will obsess over the metrics that matter: performance, business success, attrition and engagement, and turn people data into action in an AI-native culture. You will also build scalable systems and agentic workflows that provide our employees with bespoke, white-glove experiences that make TRM a meaningful place for them to grow their career. The impact you will have: - Increase retention: build action plans and develop programs that drive down voluntary attrition and increase engagement - Drive organizational effectiveness: partner with senior leaders on how their organizations should run, scale and change via honest feedback. - Enable business outcomes: connect talent strategy with strategic priorities and help leaders see around corners, weigh costs, and evaluate people-related decisions. - Raise manager quality: provide ongoing coaching and targeted manager development programs. - Increase talent density: advise managers around team and individual performance. - Protect trust in the company: manage employee relations from intake to resolution, including investigations, documentation, and terminations. - Lift engagement: turn pulse survey results into action plans, at company and team level, and driving them with managers. - Shape the future of the organization: proactively lead org design and workforce planning and propose best-in-class compensation strategies to attract and retain top talent. - Keep people steady through change: guide leaders through restructures and fast-changing priorities, including when there's no playbook. Sequence the change and communicate it clearly. - Enable TRMers to have meaningful careers: build tools, frameworks, and programs that ensure our talent grow and develop. - Build white-glove experiences at scale: create systems and AI agents that support your own workflow and give employees, managers and leaders a fast, high-quality experience. Be AI-native, and show managers how. What we’re looking for: - 7+ years in People/HR, including time as an HRBP advising managers and senior leaders. - A track record of coaching executives and managers through change and on a variety of people-related topics ranging from org design, talent density, performance culture, employee investigations, talent strategy, etc. - Experience leading change in ambiguous, fast-moving environments, including restructures where there is no playbook. - Sound judgment and high integrity in confidential, high-stakes situations. - A record of earning credibility with demanding technical and engineering teams. - Strategic range and a willingness to get hands-on. You can plan the org change and then run the first conversation. - Hands-on AI builder. You use AI daily and have built automations or agentic workflows for HRBP work. A tool you built for employees or managers, such as a career pathways tool, is a strong plus. - Fluent with people data: you know how and when to use quantitative and qualitative people insights to shape people strategy and to measure whether your work moved drove business impact. - Experience navigating multi-country employment is a plus. About the Team: - TRM's People team partners with leaders across R&D, GTM and G&A to build a stunning team and culture. You would be one of three HRBPs working as strategic advisors to our leaders and managers, while also building scalable people programs across manager development, compensation, talent management, career growth, and performance. - The work is high-ownership and high-trust: you will make consequential people decisions that have direct impact on TRM’s future success and our ability to achieve our mission of making the world a safer place for billions of people. - You will be stretched to grow across all aspects of people strategy, with the opportunity to go deep and wide as we build out programs and centers of excellence. - The team operates in an AI-native culture where everyone is expected to use AI to raise their leverage. Team Operating Rhythms: - Distributed, not distant: the team collaborates across time zones using Slack, Notion and Zoom. - Communication is async-first, with clear written context and strong meeting hygiene (every invite has an agenda). - Decisions are documented in Decision Docs and reviewed openly. Required online and collaboration hours: - Schedule: Minimum 4-hour overlap with US Pacific business hours; core collaboration 7am to 12pm PT. Travel Requirements: - Schedule: Occasional team offsites - Frequency: 2-4x a year Learn about TRM Speed in this position: - Within a week of engagement-survey results landing, turn them into action plans with leaders that enhance team performance. - Diagnose an underperformance case and have an action plan within 2 days. - Document and send next steps on a new employee relations case within 24 hours of it being raised. - Draft a retention plan within the hour after a stay conversation, and bring comp benchmarking and options when a key employee is at risk. THE FOLLOWING REPRESENTS THE ESTIMATED RANGE OF COMPENSATION FOR THIS ROLE: - Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only - The estimated base salary range for this role is $160,000 - 192,000 - Additionally, this role may be eligible to participate in TRM’s equity plan. - Please note – we factor in the different costs for geographies outside the United States. APPLICATION INSTRUCTIONS If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team. Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role. If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered. INTERVIEWING WITH TRM Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview. - Recruiter Intro: Qualifications, motivations, and alignment with the role. - Hiring Manager: Deep dive into your relevant experience, skills, and impact. - First Round: 1–2 interviews focused on the skills most critical to the role. - Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM. - References: Former colleagues who can provide insight into your work and impact. - Offer: Congrats! Your recruiter will present the offer and compensation details. - Welcome to TRM: We're excited to build a safer world with you! Your recruiter will share your specific interview plan and preparation guidance along the way. AI FLUENCY AT TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: - Accelerate repeatable workflows - Structure and solve problems - Improve output quality - Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. LIFE AT TRM We are building a safer world. That promise shows up in how we work every day. TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: - Priorities and targets to change quickly - Operating with a high degree of ambiguity - A high level of personal ownership and accountability - Close collaboration across teams and functions - Frequent, high-touch communication - Creative problem-solving and out-of-the-box thinking - A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. LEADERSHIP PRINCIPLES We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions. - Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. - Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. - Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. JOIN OUR MISSION At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. PRIVACY POLICY AND ADDITIONAL INFORMATION By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy trmlabs.com. We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com. To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form docs.google.com. No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form docs.google.com. RECRUITMENT AGENCIES TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

Requirements

Must-haves

BUILD A SAFER WORLD.
Increase retention: build action plans and develop programs that drive down voluntary attrition and increase engagement
Drive organizational effectiveness: partner with senior leaders on how their organizations should run, scale and change via honest feedback.
Enable business outcomes: connect talent strategy with strategic priorities and help leaders see around corners, weigh costs, and evaluate people-related decisions.
Raise manager quality: provide ongoing coaching and targeted manager development programs.
Increase talent density: advise managers around team and individual performance.
Protect trust in the company: manage employee relations from intake to resolution, including investigations, documentation, and terminations.
Lift engagement: turn pulse survey results into action plans, at company and team level, and driving them with managers.
Shape the future of the organization: proactively lead org design and workforce planning and propose best-in-class compensation strategies to attract and retain top talent.
Keep people steady through change: guide leaders through restructures and fast-changing priorities, including when there's no playbook. Sequence the change and communicate it clearly.
Enable TRMers to have meaningful careers: build tools, frameworks, and programs that ensure our talent grow and develop.
Build white-glove experiences at scale: create systems and AI agents that support your own workflow and give employees, managers and leaders a fast, high-quality experience. Be AI-native, and show managers how.
7+ years in People/HR, including time as an HRBP advising managers and senior leaders.
A track record of coaching executives and managers through change and on a variety of people-related topics ranging from org design, talent density, performance culture, employee investigations, talent strategy, etc.
Experience leading change in ambiguous, fast-moving environments, including restructures where there is no playbook.
Sound judgment and high integrity in confidential, high-stakes situations.
A record of earning credibility with demanding technical and engineering teams.
Strategic range and a willingness to get hands-on. You can plan the org change and then run the first conversation.
Hands-on AI builder. You use AI daily and have built automations or agentic workflows for HRBP work. A tool you built for employees or managers, such as a career pathways tool, is a strong plus.
Fluent with people data: you know how and when to use quantitative and qualitative people insights to shape people strategy and to measure whether your work moved drove business impact.
You will be stretched to grow across all aspects of people strategy, with the opportunity to go deep and wide as we build out programs and centers of excellence.
The team operates in an AI-native culture where everyone is expected to use AI to raise their leverage.
Distributed, not distant: the team collaborates across time zones using Slack, Notion and Zoom.

Nice-to-haves

Experience navigating multi-country employment is a plus.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigo

Platform: ashby
Effort: quick