Job description

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more. TITOL™ is seeking a proactive, detail-oriented Product Development Assistant to support the development and execution of artist and brand merchandise across a variety of product categories. This role will work closely with Creative, Technical Design, Project Management, Production, and external vendor partners to bring concepts from mockup to reality. The ideal candidate possesses a strong understanding of apparel and merchandise production, decoration techniques, materials, and manufacturing processes. They are highly organized, solutions-oriented, and excited to be hands-on throughout the product development lifecycle—from initial concept through sampling and production. Working Environment: In-office 5 days/week with occasional travel or on-site support required. May involve weekend or extended hours during peak seasons. Very fast-paced and detail-driven environment, with a focus on problem-solving, managing multiple parallel projects, and re-prioritizing tasks as necessary. What You'll Do Product Development & Execution Support the development of merchandise from concept through production, ensuring products are feasible, cost-effective, and aligned with creative intent. Review creative concepts and mockups and provide recommendations on materials, decoration methods, construction, and manufacturing approaches. Collaborate with Creative and Technical Design teams to help translate product ideas into production-ready specifications. Assist in identifying potential production challenges early and propose practical solutions. Vendor & Factory Partnership Build and maintain relationships with vendors, manufacturers, print shops, dye houses, embroidery facilities, and other production partners. Travel regularly to vendor facilities to review samples, monitor production quality, troubleshoot issues, and strengthen manufacturing partnerships. Serve as a key point of contact between internal teams and external partners throughout development and sampling. Sampling & Product Tracking Coordinate and track product samples throughout the development process. Maintain visibility into sample status, revisions, approvals, and outstanding feedback. Help ensure sample iterations are progressing according to project timelines and development goals. Organize and maintain physical and digital sample archives for future reference. Production Support Support the broader Production and Product Development teams with day-to-day project needs and workflow management. Assist in maintaining development calendars, milestone tracking, and key deadlines. Help coordinate communication and handoffs between Creative, Technical Design, Production, and vendors. Ensure project information, specifications, and approvals are accurately documented and communicated. Product & Manufacturing Expertise Maintain working knowledge of apparel construction, garment development, and merchandise production processes. Possess a strong understanding of decoration techniques including screen printing, embroidery, appliqué, patches, woven labels, DTG, sublimation, puff print, specialty inks, dyes, washes, and garment finishing techniques. Advise internal teams on production capabilities, manufacturing limitations, and opportunities for product innovation. Stay informed on new materials, decoration methods, and industry trends. Sourcing & Vendor Development Source garment blanks, materials, trims, packaging, and specialty vendors to support new product development. Identify manufacturing partners capable of executing unique products, decoration techniques, and custom applications. Recommend sourcing solutions that balance design intent, quality, lead times, and budget requirements. Stay informed on new products, materials, decoration methods, and vendor capabilities to support ongoing product innovation. Who You Are 2–4 years of experience in product development, production, sourcing, merchandising, or a related field. Working knowledge of apparel manufacturing, garment construction, and product development processes. Familiarity with apparel decoration techniques, dyes, washes, and specialty production methods. Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously. Excellent communication and relationship-building skills. Comfortable traveling regularly to vendor, factory, and production partner locations. Experience within apparel, consumer products, music merchandising, entertainment, or related industries preferred. What We Offer Best in class health, dental, and vision insurance Healthcare FSA Dependent Care FSA Commuter Benefits FSA Short-term/long-term disability and life insurance Paid Parental leave 401k with 4% match Pet Insurance Legal and Identity Theft Plans Vacation time and sick days We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.

Requirements

Must-haves

Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts + more.
Product Development & Execution
Support the development of merchandise from concept through production, ensuring products are feasible, cost-effective, and aligned with creative intent.
Review creative concepts and mockups and provide recommendations on materials, decoration methods, construction, and manufacturing approaches.
Collaborate with Creative and Technical Design teams to help translate product ideas into production-ready specifications.
Assist in identifying potential production challenges early and propose practical solutions.
Vendor & Factory Partnership
Build and maintain relationships with vendors, manufacturers, print shops, dye houses, embroidery facilities, and other production partners.
Travel regularly to vendor facilities to review samples, monitor production quality, troubleshoot issues, and strengthen manufacturing partnerships.
Serve as a key point of contact between internal teams and external partners throughout development and sampling.
Sampling & Product Tracking
Coordinate and track product samples throughout the development process.
Maintain visibility into sample status, revisions, approvals, and outstanding feedback.
Help ensure sample iterations are progressing according to project timelines and development goals.
Organize and maintain physical and digital sample archives for future reference.
Production Support
Support the broader Production and Product Development teams with day-to-day project needs and workflow management.
Assist in maintaining development calendars, milestone tracking, and key deadlines.
Help coordinate communication and handoffs between Creative, Technical Design, Production, and vendors.
Ensure project information, specifications, and approvals are accurately documented and communicated.
Product & Manufacturing Expertise
Maintain working knowledge of apparel construction, garment development, and merchandise production processes.
Advise internal teams on production capabilities, manufacturing limitations, and opportunities for product innovation.

Nice-to-haves

Experience within apparel, consumer products, music merchandising, entertainment, or related industries preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: lever
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Parental Leave