Job description

About the Role As a Voice Agent Engineer, you’ll be the connective tissue between our GTM AI agents and real-world customer outcomes. AI is redefining the way people sell - and the Voice team is on the front lines of making that happen. This is an in-person role based in our San Francisco office , where our team works together five days a week. What You’ll Do • Design, build, and iterate on fullstack systems that power AI agents from concept to deployment • Research and evaluate new approaches to agent orchestration, prompting strategies, and model alignment • Collaborate with product, design, and GTM teams to improve UX and usability for non-technical users • Share learnings, document findings, and contribute to the evolution of internal best practices • Participate in peer reviews, brainstorming sessions, and technical deep dives with our global team Ideal Candidates Have • 3+ years of experience in a product-oriented software engineering role • A CS/Engineering degree & professional experience; bonus if you’ve worked in a startup, consulting, or customer-facing technical role before • Strong programming fundamentals in Typescript, React, NextJS, and NodeJS • Familiarity with APIs, data flows, and debugging live systems • Interest in AI/ML, conversational AI, or voice technologies • Responsive and proactive in addressing customer needs with bias for action - comfortable shipping quickly and improving continuously in live deployments Base salary range: $180,000 – $220,000 *Final offer will be based on a variety of factors, including role level, relevant experience, skills, and job-related expertise. 11x is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Requirements

Must-haves

This is an in-person role based in our San Francisco office , where our team works together five days a week.
What You’ll Do
Design, build, and iterate on fullstack systems that power AI agents from concept to deployment
Research and evaluate new approaches to agent orchestration, prompting strategies, and model alignment
Collaborate with product, design, and GTM teams to improve UX and usability for non-technical users
Share learnings, document findings, and contribute to the evolution of internal best practices
Participate in peer reviews, brainstorming sessions, and technical deep dives with our global team
Ideal Candidates Have
3+ years of experience in a product-oriented software engineering role
Strong programming fundamentals in Typescript, React, NextJS, and NodeJS
Familiarity with APIs, data flows, and debugging live systems
Interest in AI/ML, conversational AI, or voice technologies
Responsive and proactive in addressing customer needs with bias for action - comfortable shipping quickly and improving continuously in live deployments

Nice-to-haves

A CS/Engineering degree & professional experience; bonus if you’ve worked in a startup, consulting, or customer-facing technical role before

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aitypescriptreactnextjsnodejsml

Platform: gem
Effort: medium