Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview Are you ready to join the Un-carrier movement? This role is essential for designing and implementing applications that support organizational technology needs and business objectives, with a focus on Credit and Collections. It provides technical leadership through architecture design, code reviews, coaching engineers, and evolving coding standards and guidelines. The architect will support solutions across the Credit and Collections lifecycle, including credit decisioning, account treatment, delinquency management, payment arrangements, collections workflows, billing and payments integration, and customer financial operations. The role also includes data modeling, troubleshooting production and pre-production systems, and developing frameworks that improve engineering efficiency. Success is measured by the quality of architectural roadmaps, alignment to standards, and effective collaboration on technology strategies. The architect helps deliver scalable, extensible solutions that improve reliability, efficiency, and modernization across the domain. We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way! Job Responsibilities : Develop and implement technical capabilities to build scalable and extensible systems that meet business requirements, with emphasis on Credit and Collections platforms and processes. Provide coaching on architecture standards and contribute to strategic projects by driving architectural design decisions. Collaborate with business partners during project conceptualization to define solution options and support business justification development for related capabilities. Support senior architects with assessments and work-effort estimates during project intake and planning processes. Develop and maintain architecture designs, roadmaps, and solution patterns supporting Credit and Collections capabilities and related transformation initiatives. Develop solutions that integrate with enterprise platforms such as billing systems, payment platforms, CRM, customer care systems, financial systems, risk platforms, data platforms, and customer communication channels. Support transformation efforts involving decisioning, workflow orchestration, automation, integration, resiliency, scalability, and simplification of legacy technology environments. Partner with business, product, engineering, operations, finance, risk, data, and compliance teams to evaluate solutions, and understand upstream and downstream impacts. Ensure architecture solutions align with enterprise standards, security requirements, privacy expectations, resiliency standards, audit controls, and applicable regulatory considerations. Communicate solution designs clearly using diagrams, documentation, and verbal presentations to diverse audiences. Also responsible for other duties/projects as assigned by business management as needed. Education and Work Experience Bachelor s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required) Acceptable areas of study include Computer Science, Engineering or a related field. (Required) 4-7 years Progressive experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong eye for business and executive presence. (Required) 4-7 years Experience working in solutions design and enterprise architecture delivering IT solutions. (Required) 4-7 years Experience in Enterprise applications, PLM, middle-tier services, database, storage, distributed computing, virtualization and/or application technology. (Required) Experience crafting or supporting solutions in Credit, Collections, Billing, Payments, Risk Management, Customer Financial Operations, or related domains. (Required) Solid understanding of the Credit and Collections lifecycle, which may include credit assessment and decisioning, account treatment, delinquency management, payment arrangements, collections workflows, disputes, write-offs, recovery, or related customer financial processes. (Required) Required Knowledge, Skills and Abilities Business Architecture (Required) Cloud Architectures (Required) Requirements Analysis (Required) Scalable Architectures (Required) Security Standards (Required) Software Architectures (Required) Solution Architecture (Required) Stakeholder Management (Required) Strategic Planning (Required) Systems Architecture (Required) Credit and Collections Domain Knowledge (Required) Preferred Qualifications Experience crafting integrations across billing systems, payment platforms, CRM, customer care systems, financial systems, risk platforms, data platforms, or customer communication channels. Experience with Billing and Payments Integration. Experience with Credit Decisioning and Risk Management. Experience with Collections Treatment Strategies and Delinquency Management. Experience with Workflow Orchestration and Case Management. Experience with Rules Engines and Decisioning Platforms. Experience with Data-Driven Decisioning and Operational Reporting. Experience supporting real-time or batch decisioning, customer segmentation, treatment strategies, automation, or customer financial operations. Experience with AWS or another major cloud platform. At least 18 years of age Legally authorized to work in the United States Travel : Travel Required (Yes/No): Yes DOT Regulated : DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Total Target Cash Earnings Opportunity: $118,105 - $213,095 National Base Pay Range: $102,700 - $185,300 The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, paylookup.t-mobile.com At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don t stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com . Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Requirements

Must-haves

Job Overview
Are you ready to join the Un-carrier movement?
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!
Develop and implement technical capabilities to build scalable and extensible systems that meet business requirements, with emphasis on Credit and Collections platforms and processes.
Provide coaching on architecture standards and contribute to strategic projects by driving architectural design decisions.
Collaborate with business partners during project conceptualization to define solution options and support business justification development for related capabilities.
Support senior architects with assessments and work-effort estimates during project intake and planning processes.
Develop and maintain architecture designs, roadmaps, and solution patterns supporting Credit and Collections capabilities and related transformation initiatives.
Develop solutions that integrate with enterprise platforms such as billing systems, payment platforms, CRM, customer care systems, financial systems, risk platforms, data platforms, and customer communication channels.
Support transformation efforts involving decisioning, workflow orchestration, automation, integration, resiliency, scalability, and simplification of legacy technology environments.
Partner with business, product, engineering, operations, finance, risk, data, and compliance teams to evaluate solutions, and understand upstream and downstream impacts.
Ensure architecture solutions align with enterprise standards, security requirements, privacy expectations, resiliency standards, audit controls, and applicable regulatory considerations.
Communicate solution designs clearly using diagrams, documentation, and verbal presentations to diverse audiences.
Also responsible for other duties/projects as assigned by business management as needed.
Education and Work Experience Bachelor s Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
Acceptable areas of study include Computer Science, Engineering or a related field. (Required)
4-7 years Experience working in solutions design and enterprise architecture delivering IT solutions. (Required)
4-7 years Experience in Enterprise applications, PLM, middle-tier services, database, storage, distributed computing, virtualization and/or application technology. (Required)
Experience crafting or supporting solutions in Credit, Collections, Billing, Payments, Risk Management, Customer Financial Operations, or related domains. (Required)
Required Knowledge, Skills and Abilities Business Architecture (Required)
Cloud Architectures (Required)
Requirements Analysis (Required)
Scalable Architectures (Required)

Nice-to-haves

Preferred Qualifications Experience crafting integrations across billing systems, payment platforms, CRM, customer care systems, financial systems, risk platforms, data platforms, or customer communication channels.

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Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off