Retail Experience Design Specialist I

• At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
• Support the design and development of WHOOP retail environments, including stores, shop-in-shops, pop-ups, fixtures, displays, merchandising elements, signage, and other physical brand touchpoints.
• Translate WHOOP brand principles and creative concepts into compelling spatial experiences that balance aesthetics, functionality, product storytelling, and the customer journey.
• Develop architectural and spatial design concepts through sketches, plans, elevations, 3D models, renderings, material studies, and presentations.
• Support space planning and layout development, considering customer flow, product interaction, merchandising, accessibility, and operational requirements.
• Create and maintain design documentation that clearly communicates design intent to internal stakeholders, vendors, fabricators, and other external partners.
• Partner with cross-functional teams across Retail, Brand, Creative, and Operations to understand project requirements and translate business and customer needs into physical design solutions.
• Participate throughout the design process, from early concept development and design iteration through production, installation, and launch.
• Assist in the research and selection of materials, finishes, furniture, fixtures, lighting, signage, and other environmental elements appropriate for WHOOP retail experiences.
• Support prototype development and design reviews, incorporating feedback and helping refine solutions based on feasibility, cost, schedule, and customer experience.
• Collaborate with vendors, fabricators, and external partners to communicate design requirements, review samples and prototypes, and help ensure final executions align with design intent and WHOOP quality standards.
• Help develop and maintain retail design standards, guidelines, templates, and documentation that create a consistent WHOOP experience across different locations and formats.
• Stay informed on trends and innovations across architecture, retail, experiential design, materials, fabrication, and consumer environments, bringing relevant ideas and inspiration back to the team.
• Manage multiple projects and design deliverables simultaneously while maintaining a high level of organization, accuracy, and attention to detail.
• Travel up to 10% domestically and internationally to support site visits, installations, retail openings, vendors, and project partners.
• Master of Architecture (M.Arch) degree or BArch (Professional) required.
• 0–2 years of professional, internship, or relevant project experience in architecture, retail design, experiential design, environmental design, or a related discipline.
• Portfolio demonstrating strong architectural and design thinking, spatial problem-solving, visual communication, and an ability to translate concepts into compelling physical environments.
• Strong understanding of architectural design fundamentals, including space planning, scale, proportion, circulation, materials, and detailing.
• Ability to develop and communicate ideas through sketches, plans, elevations, diagrams, 3D models, renderings, and presentations.
• Strong visual sensibility and understanding of how materials, color, lighting, graphics, product, and architecture work together to create a cohesive physical experience.
• Excellent attention to detail with the ability to produce accurate, thoughtful, and high-quality design work.
• Strong written and verbal communication skills with the ability to clearly articulate design ideas and rationale to a variety of audiences.
• Collaborative mindset with the ability to work effectively across creative, operational, and technical teams and incorporate feedback into the design process.

None flagged.