Strategic Account Executive - Entertainment
FreedomPay· enterprise· Information Technology And Services· Jun 15, 2026 · 4mo agoPosted 134 days ago
Select USA Remote Locations
Hybrid
Full-time
Principal
$150K–$200K est.
10+ years exp
Before you apply
Ghost Signal:
Open since June 15, 2026 — 134 days, and still accepting applications.
Job description
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.
The Strategic Account Executive, Entertainment is a relationship-driven, consultative role responsible for owning a portfolio of named enterprise Entertainment customers and driving long-term growth, expansion, and product adoption.
This role sits above day-to-day execution and partners closely with Customer Success Managers to ensure FreedomPay delivers against customer goals. The focus is on strategic engagement within the Entertainment vertical, supporting brands such as Six Flags, Sea World, Chuck E. Cheese, and similar multi-location operators.
This is not operational account management or partner management. It is a senior, customer-facing role focused on executive alignment, industry expertise, and expanding FreedomPay’s footprint within large Entertainment organizations.
Responsibilities
Own the strategic relationship for a portfolio of enterprise Entertainment customers, with accountability for growth, expansion strategy, and long-term account health
Partner with Customer Success Managers to align on goals, delivery, adoption, and overall engagement strategy
Serve as a trusted advisor to customer executives across operations, IT, payments, and digital teams
Lead Executive Business Reviews and QBRs focused on outcomes, adoption, and expansion opportunities
Identify and drive cross-sell, upsell, and global expansion opportunities within Entertainment environments
Build and maintain strategic account plans aligned to each customer’s business priorities and growth strategy
Collaborate with Sales, Product, Operations, and Commercial teams to ensure customer initiatives are supported end to end
Monitor account health, adoption metrics, and expansion pipeline across assigned accounts
Bring forward Entertainment industry insights, best practices, and trends to guide customer strategy
Act as the voice of the customer internally, influencing product roadmap and service improvements
Represent FreedomPay in customer meetings, onsite engagements, and relevant Entertainment or payments industry events
Travel approximately 30 - 40%
Required Qualifications
10+ years of experience in a customer-facing role such as Strategic Account Management, Account Management, Customer Success, Solutions Consulting, or similar
At least 5 years of experience supporting the Entertainment industry
This may include managing Entertainment brands as an account manager or working within payments or commerce technology for an Entertainment organization
Experience supporting enterprise customers in payments, fintech, SaaS, or commerce technology
Proven ability to manage executive-level relationships within complex, multi-location organizations
Strong understanding of how technology and payments impact Entertainment operations and guest experience
Ability to translate product capabilities into business outcomes
Strong communication and presentation skills
Demonstrated ability to identify and drive expansion opportunities within existing accounts
Highly collaborative and comfortable working cross-functionally
Bachelor’s degree required
Preferred Qualifications
Direct experience working with large Entertainment brands or multi-unit Entertainment groups
Background in payments, POS, or commerce platforms within the Entertainment ecosystem
Experience supporting global or multi-region Entertainment operators
Familiarity with franchise and corporate-owned Entertainment structures
Experience building structured account plans, QBR frameworks, or adoption strategies
MBA or relevant advanced degree
We have offices in Philadelphia, Las Vegas, and London, and employ individuals across 20 different states and 8 different countries. All roles are hybrid, meaning that employees may work remotely but should expect periodic travel to an office. Frequency will vary pending your role and responsibilities.
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.
FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Application prep
Use the role’s language and application details while tailoring your materials.
Keywords to mirror
api
- Platform
- lever
- Effort
- quick
Benefits
Benefits detected in the listing.
Dental
Vision