Chief of Staff at Passage Health

Job description

ABOUT THE COMPANY Passage Health is a fast-growing Series A startup on a mission to improve the quality and accessibility of autism care through technology. Autism diagnosis rates have surged over the past decade to 1 in 31 children, yet families still face waitlists of up to a year for care as providers—hampered by antiquated technology and manual workflows—struggle to meet surging demand. We're building the platform that modernizes how autism care providers work—from clinical documentation to operations to billing—transforming how care is delivered and scaling access across a $460B market. Over the past year, Passage has grown more than 3x, driven by strong customer demand and expanding partnerships across the autism care ecosystem. As we scale, we're focused on building durable foundations—the systems, processes, and decision-making needed to support long-term growth. WHAT YOU'LL BE DOING As Chief of Staff, you'll be the CEO's right hand in scaling an early-stage startup—helping steer the company's direction and priorities, and shaping where we go next. You'll own key partnerships, coordinate across functional leads to keep the business moving in sync, and stand up new functions and projects wherever there's a gap. This is an open-ended, high-ownership role with wide-ranging decision-making responsibility and a real chance to shape how Passage operates as it grows. WHAT SUCCESS LOOKS LIKE - Build and scale processes: Lead and build scalable processes, systems, and tooling across the business, such as go-to-market and customer functions - Own strategic partnerships: Manage and grow key relationships across the autism care ecosystem, from evaluation through execution - Special projects lead: Own and manage cross-functional, high-priority initiatives and business projects end to end - Support strategic finance: Partner with the CEO on board materials, investor reporting, and fundraising strategy and execution WHAT YOU'LL BRING - 5+ years in management consulting, investment banking, business operations, high-growth startups, or similar relevant experience - Ownership mindset: You take initiative in ambiguous settings, work independently to drive progress, and are proactive and resourceful in identifying and solving problems - Excellent communication: Outstanding written and verbal skills, with the ability to convey complex ideas clearly and effectively - Project management: Exceptional organizational skills and the ability to juggle multiple projects and priorities in a fast-paced environment - Judgment and integrity: Strong decision-making with a focus on integrity and long-term success WHY PASSAGE HEALTH? - Outsized impact—as an early employee, your work will shape both the company and our users' experience. - Meaningful work using your skills to help children with autism. - A fast-paced environment full of substantive challenges. - Competitive salary and equity. - Healthcare, dental, and vision benefits. EQUAL OPPORTUNITY STATEMENT Passage Health is an equal opportunity employer and welcomes applicants of every background and life experience, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Requirements

Must-haves

Build and scale processes: Lead and build scalable processes, systems, and tooling across the business, such as go-to-market and customer functions
Own strategic partnerships: Manage and grow key relationships across the autism care ecosystem, from evaluation through execution
Special projects lead: Own and manage cross-functional, high-priority initiatives and business projects end to end
Support strategic finance: Partner with the CEO on board materials, investor reporting, and fundraising strategy and execution
5+ years in management consulting, investment banking, business operations, high-growth startups, or similar relevant experience
Ownership mindset: You take initiative in ambiguous settings, work independently to drive progress, and are proactive and resourceful in identifying and solving problems
Excellent communication: Outstanding written and verbal skills, with the ability to convey complex ideas clearly and effectively
Project management: Exceptional organizational skills and the ability to juggle multiple projects and priorities in a fast-paced environment
Judgment and integrity: Strong decision-making with a focus on integrity and long-term success
WHY PASSAGE HEALTH?
Outsized impact—as an early employee, your work will shape both the company and our users' experience.
Meaningful work using your skills to help children with autism.
A fast-paced environment full of substantive challenges.
Competitive salary and equity.

Nice-to-haves

None flagged.

Application prep

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Keywords to mirror

accessibilitygo

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Benefits

Benefits detected in the listing.

Dental

Vision