IBC Bank successes are the result of an aggressive and innovative attitude. The Bank s We Do More philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC s focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
This is an in-office position.
Department:
420 Branch Administration
Job Summary:
The Area Sales Manager is responsible for managing multiple branches for a specific geographic area to meet the company growth and retention goals. Strategizes and implements referral programs and service initiatives for bank growth while meeting customer needs. This position supervises employees responsible for various aspects of multiple branch operations and processes. Develops and promotes good community relationships.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
Facilitates sales plans to achieve market production goals
Ensure implementation of market call campaigns, customer sales calls, and outreach activities to reach sales performance and deposit growth goals
Analyze sales reports to drive sales production and elevate performance
Develop Sales Managers by way of side by side development, coaching, observing and on-the-job training to be effective sales leaders
Facilitates sales development training sessions at a market level
Travel to various site locations to include outer markets to support assigned locations
Advises Corporate Sales Managers of any leadership recommendations to include promotions and salary adjustments.
Manages market profitability by achieving branch production goals to include account generation, deposit growth, and service measured through JD Power
Cultivates an environment that exemplifies a superior level of customer service.
Perform Human Resources activities such as prepare staff evaluations and disciplinary actions
Facilitates communication within Managers and Branches
Attend corporate and market meetings
Oversee proper security policies and procedures are being adhered at the branch level
Participate in corporate and market initiatives as needed
Serve our community by participating in various organizations to enrich and support our communities
Provides approvals for Market retail customer portfolio adhering to Bank Policies
Ensure staff retention
Actively engage in various bank meetings
Conduct employee terminations in the absence of a sales manager
Participate in continuing education to include travel
Support after hours as needed
Flexibility to perform the duties of a Branch Manager, Sales Associate, and Teller Operations functions
Ability to perform to Sales Scorecard expectations at a minimum
Other duties as needed
SKILLS
Problem analysis
Focus on results
Openness to change
Management of personnel resources
Initiative
Persuasion
Coordination
Time management
Leadership
Planning
Sound judgement and decision making
Service orientation
Promotes teamwork
Comprehensive persuasion and negotiation
Social perceptiveness
Strong oral and written communication
Focus on sales
Stress management
EDUCATION & KNOWLEDGE
Bachelor’s degree preferred
Multi-unit retail management experience required
3-5 years retail management experience or equivalent banking industry experience
Good knowledge of computer systems technology.