Job description

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100 festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . WHO ARE YOU? Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on! THE JOB Live Nation’s Media & Sponsorship division is seeking a Technical Program Manager to drive the day-to-day execution and coordination of technical initiatives supporting the continued growth of the Setlist.fm platform. This role serves as the operational bridge between product leadership and external development partners, ensuring that roadmap priorities are translated into structured delivery plans and that multiple technical workstreams stay aligned and on track. The ideal candidate is highly organized, comfortable operating in ambiguity, and effective at communicating across technical and non-technical audiences. This role partners closely with the Product Owner, Project Manager, and external engineering vendors in a small, fast-moving team environment where flexibility and self-direction are essential. WHAT THIS ROLE WILL DO Drive day-to-day technical execution and delivery coordination for the Setlist.fm platform, including feature development, site improvements, and bug resolution across external vendor teams. Serve as the primary point of contact for the external development team, managing priorities, clarifying technical requirements, and ensuring consistent delivery against roadmap goals. Translate product and business requirements into well-scoped technical tasks, milestones, statements of work, and delivery plans in close partnership with product leadership. Coordinate and manage additional technical vendors and contractors across related initiatives such as data infrastructure, reporting dashboards, and web development projects. Maintain visibility into timelines, risks, dependencies, and quality standards across all technical workstreams, proactively flagging issues and keeping stakeholders informed. Identify and implement process improvements to increase efficiency, reduce friction between teams, and strengthen delivery practices across the program. Support platform stability and performance by surfacing technical gaps, tracking resolution of bugs and maintenance items, and ensuring quality standards are met prior to release. WHAT THIS PERSON WILL BRING 6 years of experience in technical program management, technical project management, or a similar delivery-focused role supporting digital product and engineering initiatives for consumer-facing web platforms. Strong working knowledge of modern web technologies, development workflows, and software delivery lifecycles — enough to engage credibly with engineering teams without necessarily writing code day-to-day. Proven experience managing execution through external engineering teams, agencies, vendors, or technical contractors, including experience developing statements of work and vendor deliverables. Demonstrated ability to translate product requirements into structured execution plans and manage multiple parallel workstreams across distributed teams. Excellent communication skills with the ability to bridge product, business, and technical audiences — translating complex technical concepts into clear, accessible language for non-technical stakeholders. Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment with shifting priorities and a degree of ambiguity. Self-starter who thrives with limited direction and can proactively identify what needs to happen next without waiting to be told. Familiarity with web-focused technologies (Python, JavaScript/front-end frameworks) is a plus but not required. Passion for live music and familiarity with the concert experience is a meaningful plus — understanding what a setlist is and why fans care about it goes a long way on this team. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa. BENEFITS & PERKS Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) YOURSELF: Gene rous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert tickets WEALTH: 401(k) program with company match, Stock Program FAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility support CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings OTHERS: Volunteer time off, crowdfunding network EQUAL EMPLOYMENT OPPORTUNITY We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. -- The expected compensation for this position is: $125,000 - $145,000 USD. ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Requirements

Must-haves

WHO ARE YOU?
Drive day-to-day technical execution and delivery coordination for the Setlist.fm platform, including feature development, site improvements, and bug resolution across external vendor teams.
Serve as the primary point of contact for the external development team, managing priorities, clarifying technical requirements, and ensuring consistent delivery against roadmap goals.
Translate product and business requirements into well-scoped technical tasks, milestones, statements of work, and delivery plans in close partnership with product leadership.
Coordinate and manage additional technical vendors and contractors across related initiatives such as data infrastructure, reporting dashboards, and web development projects.
Maintain visibility into timelines, risks, dependencies, and quality standards across all technical workstreams, proactively flagging issues and keeping stakeholders informed.
Identify and implement process improvements to increase efficiency, reduce friction between teams, and strengthen delivery practices across the program.
Support platform stability and performance by surfacing technical gaps, tracking resolution of bugs and maintenance items, and ensuring quality standards are met prior to release.
6 years of experience in technical program management, technical project management, or a similar delivery-focused role supporting digital product and engineering initiatives for consumer-facing web platforms.
Strong working knowledge of modern web technologies, development workflows, and software delivery lifecycles — enough to engage credibly with engineering teams without necessarily writing code day-to-day.
Proven experience managing execution through external engineering teams, agencies, vendors, or technical contractors, including experience developing statements of work and vendor deliverables.
Demonstrated ability to translate product requirements into structured execution plans and manage multiple parallel workstreams across distributed teams.
Excellent communication skills with the ability to bridge product, business, and technical audiences — translating complex technical concepts into clear, accessible language for non-technical stakeholders.
Highly organized, detail-oriented, and comfortable operating in a fast-paced, evolving environment with shifting priorities and a degree of ambiguity.
Self-starter who thrives with limited direction and can proactively identify what needs to happen next without waiting to be told.
Passion for live music and familiarity with the concert experience is a meaningful plus — understanding what a setlist is and why fans care about it goes a long way on this team.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
The expected compensation for this position is: $125,000 - $145,000 USD.
Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Nice-to-haves

Familiarity with web-focused technologies (Python, JavaScript/front-end frameworks) is a plus but not required.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

pythonjavascriptgo

Platform: workday
Effort: long

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off