Job description

PRIMARY RESPONSIBILITIES Ensure that all relevant data is properly recorded in the Itrax system For each incident, internal or customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards Assist in Root Service Quality and Reliability in Cause Analysis and suggest Corrective Action Response Respond to Engineering requests for documentation and support Trend analysis and data collection, i.e. failures/damages, identify potential future risks Respond to Customers in a timely manner Perform other work-related tasks as assigned Comply with all NOV Company HSE policies and procedures EDUCATION & EXPERIENCE QUALIFICATIONS Technical background or degree preferred Two years of oilfield experience preferred Two years work experience or internal promotion with minimum technical/clerical work experience at manager’s discretion. JOB REQUIREMENTS Able to multitask and prioritize tasks as needed Able to work with diverse personalities Able to work within deadlines and provide feedback to invested parties Able to communicate professionally with internal and external customers Working hours to be determined by manager BEHAVIORAL COMPETENCIES Functional/Technical Skills, Time Management, Integrity and Trust, Detail-Oriented TECHNICAL COMPETENCIES Must be able to lean and work with various NOV programs such as TAT, TSM, TAT, and JDE Completion of basic Itrax training To provide informative and accurate damage reports to track and report all, no conforming tools/components. Assisting with trend analysis for reliability reporting.

Requirements

Must-haves

Ensure that all relevant data is properly recorded in the Itrax system
For each incident, internal or customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards
Assist in Root Service Quality and Reliability in Cause Analysis and suggest Corrective Action Response
Respond to Engineering requests for documentation and support
Trend analysis and data collection, i.e. failures/damages, identify potential future risks
Respond to Customers in a timely manner
Perform other work-related tasks as assigned
Comply with all NOV Company HSE policies and procedures
Two years work experience or internal promotion with minimum technical/clerical work experience at manager’s discretion.
Able to multitask and prioritize tasks as needed
Able to work with diverse personalities
Able to work within deadlines and provide feedback to invested parties
Able to communicate professionally with internal and external customers
Working hours to be determined by manager
Functional/Technical Skills, Time Management, Integrity and Trust, Detail-Oriented
Must be able to lean and work with various NOV programs such as TAT, TSM, TAT, and JDE
Completion of basic Itrax training
To provide informative and accurate damage reports to track and report all, no conforming tools/components. Assisting with trend analysis for reliability reporting.

Nice-to-haves

Technical background or degree preferred
Two years of oilfield experience preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium