Digital Product Developer, VP at Citi

Job description

The role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: • Partners across product disciplines, assists in managing the overall performance of a given product suite and monitors performance drivers for the products and portfolios • This position may mentor and coach team members that is responsible for supporting ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution • Implements performance improvement strategies, with a specific focus on cross-sell and integration, including the development of competitive analyses, market analyses, product development road maps, market plans, pricing strategies and product line extensions • Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives • Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution • Gathers market intelligence and develops market sizing studies and models to identify the attractiveness of particular markets segments and product offerings. Defines and analyzes sector trends, opportunities and issues • Represent customer needs and provide strategic direction on product development features, functionality and overall competitiveness • Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities • Build consensus and awareness of value proposition throughout the organization and key partners • Participates in and prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally • Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients • Refines and produces sector-specific marketing material that will arm sales force with the tools necessary to grow Citi’s business • Manage product risk and control, documentation, credit, legal and regulatory risk, and manage transactional P&L through business drivers, and profitability ratios • Analyzes vertical/product specific P&L's to ensure goals are being met • Participates in/facilitates product discussions with partners in asset distribution, legal, credit risk, operations and systems capabilities to ensure seamless delivery of program expansions • Involved in coaching and training of new recruits and mentor other team members • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: • 6-10 years of experience • Level of expertise and demonstrated experience in Product Management and/or Product Development discipline • Experience in and understanding of logistics or Industrial verticals with e-commerce solutions preferred • Ability to make complex judgments and to provide solutions based on sophisticated analytical thought comparing and selecting complex alternatives • In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions • Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations • Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers • Experience with and confidence in delivering presentations to clients and senior managers Education: • Bachelor’s/University degree, Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. The Global Liquidity Cash Concentration team , part of Liquidity Management Services , is seeking a Product Developer to drive the development of next-generation digital solutions. This role is focused on building innovative, data-driven, and AI-enabled financial products that enhance client experience and improve decision-making. The ideal candidate will have strong expertise in digital onboarding, advanced analytics, and the integration of AI-driven insights into interactive dashboards and reporting tools. Key Responsibilities • Design and develop digital product capabilities for cash concentration and liquidity management solutions • Lead the creation of intuitive, interactive dashboards and reporting tools that enable data-driven decision-making • Integrate AI-powered insights into product features to enhance analytics and user experience • Partner with cross-functional teams to deliver seamless digital onboarding experiences • Leverage data and analytics to improve product performance and client outcomes • Contribute to API-based platform development and integration Experience & Skills • Experience with digital onboarding platforms and client journey optimization • Strong background in data analytics, visualization, and dashboard development • Familiarity with AI/ML applications in financial services, particularly for insights generation • Knowledge of cash forecasting analytics and liquidity management concepts • Experience working with API-based architectures and modern digital platforms ------------------------------------------------------ Job Family Group: Product Management and Development ------------------------------------------------------ Job Family: Product Performance Management ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Primary Location: New Castle Delaware United States ------------------------------------------------------ Primary Location Full Time Salary Range: $114,720.00 - $172,080.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Anticipated Posting Close Date: Aug 14, 2026 ------------------------------------------------------ Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.

Requirements

Must-haves

Partners across product disciplines, assists in managing the overall performance of a given product suite and monitors performance drivers for the products and portfolios
This position may mentor and coach team members that is responsible for supporting ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
Assists sales and relationship managers in building skills needed to identify client needs, and proposes solutions in line with business objectives
Manages ongoing performance and maintenance of a product or set of products, including client experience, pricing, risk and distribution
Gathers market intelligence and develops market sizing studies and models to identify the attractiveness of particular markets segments and product offerings. Defines and analyzes sector trends, opportunities and issues
Represent customer needs and provide strategic direction on product development features, functionality and overall competitiveness
Partners closely with sales teams to identify client opportunities and with the client management organization to meet with prospective clients and to size new opportunities
Build consensus and awareness of value proposition throughout the organization and key partners
Participates in and prepares materials for the Product Approval Program and related processes, ensures products are delivered and adhere to all parameters globally
Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients
Refines and produces sector-specific marketing material that will arm sales force with the tools necessary to grow Citi’s business
Manage product risk and control, documentation, credit, legal and regulatory risk, and manage transactional P&L through business drivers, and profitability ratios
Analyzes vertical/product specific P&L's to ensure goals are being met
Participates in/facilitates product discussions with partners in asset distribution, legal, credit risk, operations and systems capabilities to ensure seamless delivery of program expansions
Involved in coaching and training of new recruits and mentor other team members
6-10 years of experience
Level of expertise and demonstrated experience in Product Management and/or Product Development discipline
Ability to make complex judgments and to provide solutions based on sophisticated analytical thought comparing and selecting complex alternatives
In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions
Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations
Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers
Experience with and confidence in delivering presentations to clients and senior managers

Nice-to-haves

Experience in and understanding of logistics or Industrial verticals with e-commerce solutions preferred
Bachelor’s/University degree, Master’s degree preferred

Application prep

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Benefits

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Dental

Vision

401(K)

Paid Time Off

Wellness