Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ). About the Role As an Account Director, you’ll serve as a key business leader and trusted advisor overseeing high-volume production workstreams, connecting ambitious creative executions to client business goals. We are looking for an empathetic, diplomatic, and compelling communicator who seamlessly balances client ambitions with agency interests while driving collaboration across multidisciplinary teams. Responsibilities: Lead client relationships, serving as a day-to-day point person and trusted advisor to advance brand ambitions and drive organic revenue growth. Effectively consult on creative ideas and strategies, ensuring execution responds to client briefs, aligns with budgets, and meets tight deadlines. Partner with internal Strategy, Creative, and Production teams to champion agile, market-responsive production methods. Oversee key, ongoing production workstreams, manage scopes of work, and identify opportunities to scale successful outcomes. Coach and mentor agency staff through consistent feedback, training, and growth opportunities. Drive a collaborative environment through confident decision-making, swift problem-solving, and thoughtful communication. About You The essentials: 8+ years of agency experience. Strong presence and exceptional interpersonal skills, with a proven ability to build deep, trust-based relationships. Hands-on leadership experience in complex content production and guiding account teams. Exceptional communication skills, including strong writing, presenting, and strategic storytelling capabilities. Diplomatic, empathetic leadership style with a problem-solving, organized mindset. Ability to balance the best interests of Monks and our clients and their businesses. Ability to travel to client and production locations as needed. Not a Must but a Plus: Experience in B2B and/or the banking and financial services sector. Prior experience in managing retainer-based agency accounts and cross-functional teams. At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We we lcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission. #LI-hybrid #LI-MJ1 GH12685 What We Offer Benefits Excellent, full coverage medical, dental, and vision insurance - more about our coverage here ! Generous PTO and 15 company-wide holidays 401k with company contribution Paid parental leave Work-life balance with an emphasis on personal well-being Career growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more! Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here !) This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time. Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status. Salary Range: $125,000 — $145,000 USD About Monks Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect. This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

Requirements

Must-haves

Lead client relationships, serving as a day-to-day point person and trusted advisor to advance brand ambitions and drive organic revenue growth.
Effectively consult on creative ideas and strategies, ensuring execution responds to client briefs, aligns with budgets, and meets tight deadlines.
Partner with internal Strategy, Creative, and Production teams to champion agile, market-responsive production methods.
Oversee key, ongoing production workstreams, manage scopes of work, and identify opportunities to scale successful outcomes.
Coach and mentor agency staff through consistent feedback, training, and growth opportunities.
Drive a collaborative environment through confident decision-making, swift problem-solving, and thoughtful communication.
8+ years of agency experience.
Strong presence and exceptional interpersonal skills, with a proven ability to build deep, trust-based relationships.
Hands-on leadership experience in complex content production and guiding account teams.
Exceptional communication skills, including strong writing, presenting, and strategic storytelling capabilities.
Diplomatic, empathetic leadership style with a problem-solving, organized mindset.
Ability to balance the best interests of Monks and our clients and their businesses.
Ability to travel to client and production locations as needed.
Experience in B2B and/or the banking and financial services sector.
Prior experience in managing retainer-based agency accounts and cross-functional teams.
#LI-hybrid #LI-MJ1 GH12685

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

agileswiftai

Platform: greenhouse
Effort: quick

Benefits

Benefits detected in the listing.

Dental

Vision

401k

Pto

Parental Leave