Job description

At Calabrio/Verint, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights at lightning speed. We're growing and we're looking to bring on an experienced SMB Account Executive to drive revenue and hunt new business for Verint, with a focus on banks and credit unions that are looking to improve branch staffing accuracy, scheduling effectiveness, employee productivity, customer experience, and sales capacity. The role requires advanced business acumen, strong executive presence, disciplined outbound execution, and the ability to communicate credibly with retail banking, branch operations, workforce planning, digital banking, transformation, and customer experience stakeholders. You will be at the forefront of our efforts to expand our growing business. Your role will be dynamic and impactful, where you'll not just sell software but champion a solution that redefines how businesses connect with their customers. If you're passionate about technology and eager to make a difference, Verint is the place for you! What You’ll Be Doing (Key Responsibilities): • Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities. • Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team. • Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience. • Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings. • Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience. • Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities • Qualify and manage leads through the full sales cycle • Develop and maintain strong relationships with key decision makers • Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs • Effectively gather intelligence on markets, prospects, and competition using various resources • Meet or exceed quota expectations Requirements • 2+ years’ experience selling complex B2B software product(s) • Excellent negotiation, communication and presentation skills. • Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs • Consistent history of overachievement, with demonstrated success of multi-year quota achievement • An accountable team player with a tenacious drive to win • A college or university degree; technical disciplines or backgrounds are preferred • Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects. Benefits You've learned about what you'll be doing, here's what benefits you'll be getting when you join Calabrio: • Global team recognized for their passion for innovation. • Innovative product culture and project exposure. • Training and development from industry-leading experts. • Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications. Starting rate of pay for this salaried position is targeted at $70,000 annually, Our Power is Our People , driven by Our Core Values: Relentless Innovation: Kick status in the quo. Customer Obsessed: Put the customer first. Always. Results Matter: Take action that impacts. Every day. Ignited by Our Diversity: Invite inspiration from everyone. What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work! About Calabrio: Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight. Awards & Accolades: Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplaces, Great Place to Work UK, named one of BC’s Top Employers, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal. Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success. We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing talentacquisition@calabrio.com. An applicant requesting an accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

Requirements

Must-haves

Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities.
Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team.
Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience.
Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings.
Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience.
Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
Qualify and manage leads through the full sales cycle
Develop and maintain strong relationships with key decision makers
Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
Effectively gather intelligence on markets, prospects, and competition using various resources
Meet or exceed quota expectations
2+ years’ experience selling complex B2B software product(s)
Excellent negotiation, communication and presentation skills.
Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
Consistent history of overachievement, with demonstrated success of multi-year quota achievement
An accountable team player with a tenacious drive to win
Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects.

Nice-to-haves

A college or university degree; technical disciplines or backgrounds are preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: workable
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave