Job description

LOCATION This is a remote position; however, candidates must be based in Kansas or Missouri to effectively support customers and partners across the territory, candidates not based in the region will be automatically disqualified. INTRODUCTION The market has shifted. AI is accelerating. The key to AI success is intelligent data and the infrastructure to manage it. Customers are urgently rethinking how they modernize, secure, and unlock value from their data. NetApp is built for this exact moment, with a differentiated platform, deep enterprise credibility, and a clear strategy to win. Joining NetApp now means operating in a high-performance environment where you are empowered to own every moment. Our culture is grounded in three principles: innovate to elevate, drive results, and excel as a team. These are more than words, they define how we show up, how we sell, and how we grow. JOB SUMMARY Behind every great sales rep is a Solutions Engineer who makes the magic happen. As a Commercial Solutions Engineer, you will partner closely with Commercial Account Managers to drive business outcomes across a dynamic mix of existing customers and net-new opportunities throughout the territory. This is a highly collaborative, field-facing role that blends technical expertise, strong relationship building, and a fast-moving sales environment where no two days look the same. You will help customers modernize infrastructure, solve business challenges, and unlock the value of their data by positioning solutions across the NetApp portfolio. Success in this role comes from curiosity, strong discovery skills, technical credibility, and the ability to operate as a true partner to both your sales reps and channel ecosystem. This is a team-first culture where Solutions Engineers work closely with sales reps, channel partners, partner SEs, Solutions Architects, and leadership to win together while building long-term customer relationships across the territory. WHAT YOU'LL DO • Serve as the technical lead and trusted advisor across commercial accounts within your territory • Partner closely with Commercial Client Executives to develop territory strategy, build pipeline, and drive customer success across both install base and net-new opportunities • Build and maintain strong relationships with channel partners, VARs, and partner Solutions Engineers; collaborate closely in the field to co-sell and drive successful customer outcomes • Lead thoughtful discovery conversations to uncover business priorities, technical challenges, growth initiatives, and modernization opportunities • Position, demonstrate, and configure NetApp solutions across storage and data infrastructure environments including ONTAP, SAN, NAS, block, file, hybrid cloud, and data protection technologies • Support multiple customer opportunities simultaneously across a broad territory while maintaining strong responsiveness and customer engagement • Drive protect-and-expand motions within existing accounts while identifying and pursuing whitespace opportunities throughout the region • Engage customers in conversations around AI readiness, hybrid cloud, cyber resiliency, modernization, and data management strategies • Collaborate cross-functionally with Solutions Architects, Professional Services, Channel teams, and Engineering resources to deliver seamless customer experiences • Stay current on industry trends, competitive technologies, and emerging customer challenges to bring fresh ideas and differentiated value to customer conversations • Travel throughout the territory to support customer meetings, partner engagements, onsite presentations, and regional events QUALIFICATIONS • 5+ years of experience in technical pre-sales, solutions engineering, systems engineering, or a customer-facing infrastructure technology role in a quota-driven environment • Experience supporting commercial, mid-market, or enterprise customers throughout the sales lifecycle • Strong background in infrastructure technologies; storage and storage-adjacent technologies are highly preferred • Knowledge of on-prem environments including SAN, NAS, block, and file architectures, along with familiarity integrating those environments into broader IT ecosystems • Experience positioning and configuring infrastructure solutions within customer environments and translating technical concepts into practical business value • Familiarity with hybrid cloud platforms, virtualization technologies, backup and recovery solutions, and data protection strategies • Ability to manage multiple customer engagements simultaneously while operating with urgency, organization, and strong attention to detail • Experience working alongside channel partners and partner technical teams in a collaborative go-to-market model • Strong communication, presentation, and discovery skills with the ability to build credibility across both technical and business audiences • Self-motivated, team-oriented mindset with the ability to adapt quickly and thrive in a high-energy field environment • Must be based in the designated metro area with the ability to support customers and partners throughout the territory Compensation: The target salary range for this position is 197,200 - 255,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings’ (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU’s). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

Requirements

Must-haves

Serve as the technical lead and trusted advisor across commercial accounts within your territory
Partner closely with Commercial Client Executives to develop territory strategy, build pipeline, and drive customer success across both install base and net-new opportunities
Build and maintain strong relationships with channel partners, VARs, and partner Solutions Engineers; collaborate closely in the field to co-sell and drive successful customer outcomes
Lead thoughtful discovery conversations to uncover business priorities, technical challenges, growth initiatives, and modernization opportunities
Position, demonstrate, and configure NetApp solutions across storage and data infrastructure environments including ONTAP, SAN, NAS, block, file, hybrid cloud, and data protection technologies
Support multiple customer opportunities simultaneously across a broad territory while maintaining strong responsiveness and customer engagement
Drive protect-and-expand motions within existing accounts while identifying and pursuing whitespace opportunities throughout the region
Engage customers in conversations around AI readiness, hybrid cloud, cyber resiliency, modernization, and data management strategies
Collaborate cross-functionally with Solutions Architects, Professional Services, Channel teams, and Engineering resources to deliver seamless customer experiences
Stay current on industry trends, competitive technologies, and emerging customer challenges to bring fresh ideas and differentiated value to customer conversations
Travel throughout the territory to support customer meetings, partner engagements, onsite presentations, and regional events
5+ years of experience in technical pre-sales, solutions engineering, systems engineering, or a customer-facing infrastructure technology role in a quota-driven environment
Experience supporting commercial, mid-market, or enterprise customers throughout the sales lifecycle
Knowledge of on-prem environments including SAN, NAS, block, and file architectures, along with familiarity integrating those environments into broader IT ecosystems
Experience positioning and configuring infrastructure solutions within customer environments and translating technical concepts into practical business value
Familiarity with hybrid cloud platforms, virtualization technologies, backup and recovery solutions, and data protection strategies
Ability to manage multiple customer engagements simultaneously while operating with urgency, organization, and strong attention to detail
Experience working alongside channel partners and partner technical teams in a collaborative go-to-market model
Strong communication, presentation, and discovery skills with the ability to build credibility across both technical and business audiences
Self-motivated, team-oriented mindset with the ability to adapt quickly and thrive in a high-energy field environment
Must be based in the designated metro area with the ability to support customers and partners throughout the territory

Nice-to-haves

Strong background in infrastructure technologies; storage and storage-adjacent technologies are highly preferred

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

aigo

Platform: eightfold
Effort: medium

Benefits

Benefits detected in the listing.

Health Insurance

Paid Time Off