Job description

Location: Remote Work Type: Full Time Regular Job No: 505349 Categories: Marketing/Communications Application Closes: Open Until Filled 2026-10-22 SHARE As a key member of our Digital Experience & Design team, the UX Researcher is responsible for creating user-centered digital experiences that align customer needs with business goals. This role combines user research, interaction design, collaboration, and problem-solving to deliver intuitive, accessible, and engaging experiences across web, mobile, and digital products. The UX Researcher partners closely with visual designers, developers, content strategists, and business stakeholders throughout the design process while championing the voice of the customer and reinforcing Mutual of Omaha's brand experience. WHAT WE CAN OFFER YOU: • Estimated Salary: • UX Researcher: $86,000-$114,000, plus annual bonus opportunity. • 401(k) plan with a 2% company contribution and 6% company match. • Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. • Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: • Lead and support user-centered design efforts by planning and conducting research activities such as user interviews, usability testing, and discovery sessions to uncover insights and inform design decisions. • Create intuitive digital experiences through user flows, journey maps, information architecture, wireframes, prototypes, and interaction designs that align user needs with business objectives. • Collaborate closely with product owners, business partners, developers, researchers, and other designers to deliver effective solutions across web, mobile, and other digital platforms. • Advocate for the user throughout the design process by leveraging research, analytics, accessibility standards, and best practices to continuously improve customer experiences. • Contribute to the evolution of our design practice by sharing ideas, participating in Agile ceremonies, providing design recommendations, and staying current on emerging UX trends, tools, and technology. WHAT YOU’LL BRING: • Experience in UX design, UX research, interaction design, or related disciplines, with the ability to apply user-centered design principles to solve complex business and customer challenges. • Proven ability to create and communicate UX deliverables such as personas, journey maps, information architecture, wireframes, prototypes, and usability findings. • Advanced proficiency in Figma, including wireframing, interactive prototyping, design systems, and collaborative design workflows, along with experience conducting user research and usability testing to inform design decisions. • Strong collaboration, communication, presentation, and problem-solving skills, with the ability to influence stakeholders and work effectively across cross-functional teams. • Passion for continuous learning, accessibility, inclusive design, and creating exceptional digital experiences that deliver value to customers and the business. • You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do. • Able to work remotely with access to a high-speed internet connection and located in the United States. Portfolio required. Candidates must provide examples of UX work and case studies that demonstrate their design process, problem-solving approach, and impact on user and business outcomes. PREFERRED: • Bachelor's degree in design or related field • Experience working in an Agile environment • Experience designing for mobile platforms (iOS and Android) • Interest and participation in professional industry groups, conferences We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! If you have questions about your application or the hiring process , email our Talent Acquisition area at careers@mutualofomaha.com . Please allow at least one week from time of applying if you are checking on the status. Stay Safe from Job Scams Mutual of Omaha only accepts applications from mutualofomaha.com/careers . Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs . Stay alert for scams and apply securely! Hiring Policies and Legal Notices Need help? Email Us Apply Now Great place to work Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”. See All Awards An inclusive culture Surround yourself with an authentic and inclusive culture. Your strengths and differences will be valued and celebrated by a diverse community of co‑workers. Discover Our Culture Related Job Openings Marketing Specialist Various Locations | 505267 UX Visual Designer Remote | 505350 Advanced Markets Consultant Remote | 505307 Apply Now Need Help? Email us at: careers@mutualofomaha.com Related Job Openings Marketing Specialist Various Locations | 505267 UX Visual Designer Remote | 505350 Advanced Markets Consultant Remote | 505307 Close Important Information Before You Apply We’re thrilled you’re considering a career with Mutual of Omaha. Before starting your application, please ensure you’ve gathered the most recent — and accurate — information regarding your background. Inconsistencies or incomplete details may result in your application being declined. Providing thorough and truthful information is essential for a fair evaluation and supports our code of ethics and our corporate value of integrity. We take fraudulent activity seriously. By clicking Apply Now, you confirm your application and resume are accurate and up to date. Thank you for your attention to this step. We look forward to reviewing your application! Apply Now Back to top

Requirements

Must-haves

Location: Remote
Work Type: Full Time Regular
Job No: 505349
Categories: Marketing/Communications
Application Closes: Open Until Filled
Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.
Lead and support user-centered design efforts by planning and conducting research activities such as user interviews, usability testing, and discovery sessions to uncover insights and inform design decisions.
Create intuitive digital experiences through user flows, journey maps, information architecture, wireframes, prototypes, and interaction designs that align user needs with business objectives.
Collaborate closely with product owners, business partners, developers, researchers, and other designers to deliver effective solutions across web, mobile, and other digital platforms.
Advocate for the user throughout the design process by leveraging research, analytics, accessibility standards, and best practices to continuously improve customer experiences.
Contribute to the evolution of our design practice by sharing ideas, participating in Agile ceremonies, providing design recommendations, and staying current on emerging UX trends, tools, and technology.

Nice-to-haves

UX Researcher: $86,000-$114,000, plus annual bonus opportunity.
Bachelor's degree in design or related field
Experience working in an Agile environment
Experience designing for mobile platforms (iOS and Android)
Interest and participation in professional industry groups, conferences
We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!
Stay Safe from Job Scams
Hiring Policies and Legal Notices
Need help? Email Us
Great place to work
Together we achieve greatness. Not only is this a core value, but it’s also representative of the kind of place we are — built by the strength and integrity of our employees. It’s why we’re named a “Great Place to Work”.
See All Awards

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Use the role’s language and application details while tailoring your materials.

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accessibilityagilefigmadesign systems

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Benefits

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401(K)