Job description

Description: The HR Generalist provides day-to-day HR support to Associates and leadership, with a focus on associate relations, onboarding, performance management, and HR operations. This position partners with cross-functional teams to ensure policy compliance, resolve employee concerns, and promote a positive workplace experience in a fast-paced, 24/7 environment. Responsibilities/skills: • Serve as a primary HR contact for hourly Associates, providing guidance on HR policies, associate relations, and employee concerns. • Lead day-one orientation and support onboarding, training, and associate engagement initiatives. • Manage attendance reporting, disciplinary documentation, performance reviews, hourly pay changes, and leave requests. • Partner with HR leadership, Payroll, Total Rewards, and Compensation to resolve issues and ensure policy and legal compliance. • Support associate relations investigations, performance management, and key annual HR initiatives. • Maintain HR reporting and metrics, including onboarding, exits, and performance compliance. • Identify and implement process improvements to streamline HR operations and enhance the Associate experience. • Stay current on employment laws, labor regulations, and HR best practices. • Support special projects and additional Associate populations or business lines as needed. • Build strong relationships with Associates and leaders across all shifts in a 24/7 operation. Qualifications: • Bachelor’s degree required; Human Resources, Organizational Development, Business, or Management preferred. • 2+ years of broad HR Coordinator, Specialist, or Generalist experience preferred. • Strong relationship-building, communication, and customer service skills. • Ability to navigate ambiguity, exercise sound judgment, and manage multiple priorities independently. • Knowledge of employment laws, including FMLA, ADA, and leave administration. • Strong analytical, problem-solving, and continuous improvement skills. • Proficiency with HRIS systems and the ability to handle confidential information with discretion. • Demonstrated learning agility, adaptability, accountability, and results orientation. • Ability to support a 24/7 operation and build relationships with Associates across all shifts. #IND1

Requirements

Must-haves

Serve as a primary HR contact for hourly Associates, providing guidance on HR policies, associate relations, and employee concerns.
Lead day-one orientation and support onboarding, training, and associate engagement initiatives.
Manage attendance reporting, disciplinary documentation, performance reviews, hourly pay changes, and leave requests.
Partner with HR leadership, Payroll, Total Rewards, and Compensation to resolve issues and ensure policy and legal compliance.
Support associate relations investigations, performance management, and key annual HR initiatives.
Maintain HR reporting and metrics, including onboarding, exits, and performance compliance.
Identify and implement process improvements to streamline HR operations and enhance the Associate experience.
Stay current on employment laws, labor regulations, and HR best practices.
Support special projects and additional Associate populations or business lines as needed.
Build strong relationships with Associates and leaders across all shifts in a 24/7 operation.
Strong relationship-building, communication, and customer service skills.
Ability to navigate ambiguity, exercise sound judgment, and manage multiple priorities independently.
Knowledge of employment laws, including FMLA, ADA, and leave administration.
Strong analytical, problem-solving, and continuous improvement skills.
Proficiency with HRIS systems and the ability to handle confidential information with discretion.
Demonstrated learning agility, adaptability, accountability, and results orientation.
Ability to support a 24/7 operation and build relationships with Associates across all shifts.

Nice-to-haves

Bachelor’s degree required; Human Resources, Organizational Development, Business, or Management preferred.
2+ years of broad HR Coordinator, Specialist, or Generalist experience preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: careers-page
Effort: medium