Job description

About the Team As the window of TikTok's business services, our TikTok UED Monetization team aims to enable and inspire clients to effortlessly connect with audiences and maximize brand potential. The Content Design Manager will lead a team through user experience (UX), design thinking, well-defined content strategy, and advocacy for the content design discipline. Through clear, expressive writing, content designers build products that captivate and engage our viewers, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders, including the TikTok Monetization Product Management, Product Design, Marketing, User Research, Engineering, and Localization teams to promote UX writing within TikTok. To improve cross-functional processes, you'll develop efficient processes, templates, and resources to help the team work smarter, faster, and more effectively. In this role, you will: - Identify opportunities and share feedback on development, improvement, and growth for team members - Work with team leads to build team culture, encourage collaboration, and develop skills - Drive for completion of high-quality work in a fast-paced, dynamic work environment - Facilitate projects, allocate resources, and drive consensus with stakeholders across time zones - Help manage and ensure the content experience meets TikTok standards, and be a champion for best practices - Align with writing teams across time zones to drive a cohesive product narrative - Find opportunities for Content Design to shine by leading projects, working on high-impact initiatives, and contributing strategically - Manage priorities to serve business needs while supporting, inspiring, and motivating content designers - Write, proofread, and edit UI text both for your own and reports' projects - Help lead Content Forum to drive consistency and improve content quality - Define efficient, practical solutions and processes for large-scale problems Minimum Qualification(s) - Extensive years of experience in UX writing, content strategy, copywriting, UX, or equivalent fields - Extensive years of experience in managing, mentoring, coaching, and developing a team - Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, or product launch content Preferred Qualification(s) - Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience - Experience using Sketch, Figma, and Asana - Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements - Experience building style guides and language systems - Experience collaborating with Product Management, Design, User Research, Engineering, and Localization teams

Requirements

Must-haves

About the Team
As the window of TikTok's business services, our TikTok UED Monetization team aims to enable and inspire clients to effortlessly connect with audiences and maximize brand potential.
Identify opportunities and share feedback on development, improvement, and growth for team members
Work with team leads to build team culture, encourage collaboration, and develop skills
Drive for completion of high-quality work in a fast-paced, dynamic work environment
Facilitate projects, allocate resources, and drive consensus with stakeholders across time zones
Help manage and ensure the content experience meets TikTok standards, and be a champion for best practices
Align with writing teams across time zones to drive a cohesive product narrative
Find opportunities for Content Design to shine by leading projects, working on high-impact initiatives, and contributing strategically
Manage priorities to serve business needs while supporting, inspiring, and motivating content designers
Write, proofread, and edit UI text both for your own and reports' projects
Help lead Content Forum to drive consistency and improve content quality
Define efficient, practical solutions and processes for large-scale problems
Minimum Qualification(s)
Extensive years of experience in UX writing, content strategy, copywriting, UX, or equivalent fields
Extensive years of experience in managing, mentoring, coaching, and developing a team
Writing portfolio including, but not limited to: user interface copy, microcopy, user education, direct or transactional emails, style guides, or product launch content
Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience
Experience using Sketch, Figma, and Asana
Self-starter who can manage multiple projects in a fast-paced environment and stay focused when faced with changing requirements
Experience building style guides and language systems
Experience collaborating with Product Management, Design, User Research, Engineering, and Localization teams

Nice-to-haves

Preferred Qualification(s)

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

sketchfigma

Platform: tiktok
Effort: medium