Job description

Job Description: Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways. Responsibilities: UX Strategy • Develop and maintain design systems and style guides to ensure consistency across digital platforms. • Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience. Collaboration & Communication: • Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals. • Partner with Creative team. • Present design concepts and research findings to senior leadership and other stakeholders. Process Development: • Establish and document UX processes, and best practices. • Implement user testing, and other quality control measures. Qualifications: Experience: • 8+ years of experience in UX design, with a focus on mobile applications. • Proven experience leading UX for complex digital products • Experience working in agile development environments. • Experience with design systems. Skills: • Strong leadership skills to champion user-centered design practices • Proficiency in UX design tools, and excellent visual design skills • Excellent communication and presentation skills • Ability to work effectively with complexity, with close attention to detail Preferred: • Experience in the transportation industry or related fields. • Experience with accessibility guidelines

Requirements

Must-haves

Consultant will join a team of 20 engineers and product managers, focusing on improving the rider experience across buses and subways.
• Develop and maintain design systems and style guides to ensure consistency across digital platforms.
• Partner with UXR to understand rider needs, behaviors, and pain points. Maintain a user feedback loop to continuously improve the user experience.
• Collaborate closely with product managers, engineers, and other stakeholders to ensure alignment on user needs and business goals.
• Partner with Creative team.
• Present design concepts and research findings to senior leadership and other stakeholders.
• Establish and document UX processes, and best practices.
• Implement user testing, and other quality control measures.
• 8+ years of experience in UX design, with a focus on mobile applications.
• Proven experience leading UX for complex digital products
• Experience working in agile development environments.
• Experience with design systems.
• Strong leadership skills to champion user-centered design practices
• Proficiency in UX design tools, and excellent visual design skills
• Excellent communication and presentation skills
• Ability to work effectively with complexity, with close attention to detail

Nice-to-haves

• Experience in the transportation industry or related fields.
• Experience with accessibility guidelines

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

design systemsagileaccessibility

Platform: jobdiva
Effort: medium