Job description

The Account Manager is a core driver of client success at The Moran Group. This role is ideal for someone who thrives at the intersection of strategy, execution, and relationships—someone who can move quickly between topics, keep details straight, and serve as a trusted extension of both the client and the Account Director. Account Managers act as the connective tissue between clients and internal teams. You’ll help translate client goals into clear plans, manage complex workflows, analyze performance, and ensure nothing falls through the cracks—all while maintaining a high standard of service and professionalism. Candidates must have a minimum of 18 months of full-time agency experience and proven client service experience. Why This Role Matters • You are often the day-to-day face of the agency to the client • Your organization and follow-through directly impact client trust and results • You help turn strategy into action—on time and on budget • You support Account Directors while independently owning key responsibilities Key Responsibilities Client Communication & Relationship Management • Serve as a primary liaison between clients and internal agency teams • Manage day-to-day client communication with clarity, confidence, and professionalism • Anticipate client needs and proactively raise questions, risks, or opportunities Project & Workflow Management • Oversee broadcast and digital projects from kickoff through launch • Request, review, proof, and coordinate approvals across creative, media, and production teams • Manage trafficking, timelines, and deliverables to ensure flawless execution Meeting Preparation & Leadership • Prepare clear, well-organized client presentations aligned to a defined agenda • Confidently present materials to clients, with or without an Account Director present • Capture, distribute, and manage meeting notes, action items, and follow-ups Performance & Results • Review, analyze, and communicate campaign results • Translate data into insights and recommendations, often within client-facing presentations • Use performance data to inform next steps and strategic decisions Media, Offers & Compliance • Assist with budget management, including digital budgets, co-op, estimates, and reporting • Coordinate legal and offer approvals, including disclaimers, FTC guidelines, and state regulations Research, Analysis & Strategic Support • Conduct data analysis and research to support strategy and planning • Jump between projects and subject areas efficiently without losing attention to detail Task, Deadline & Team Management • Manage multiple projects with overlapping deadlines • Maintain strong organizational systems to track tasks, timelines, and approvals • Participate in training and support team development across roles What We’re Looking For Required • Minimum of 18 months full-time experience in an advertising agency • Proven client service experience • Strong attention to detail and follow-through • Strategic thinker who can also execute • Ability to shift quickly between topics, priorities, and clients • Excellent written and verbal communication skills • Strong organizational and time-management skills • Comfort working with data, reports, and presentations • Team-oriented, conscientious, and accountable Preferred • Experience with both traditional and digital media • Familiarity with budgets, co-op programs, and performance reporting Benefits • Generous, flexible paid time off • Competitive compensation • Paid training and ongoing development • 401(k) with company match • Cell phone reimbursement • Health, dental, and vision insurance • Flexible spending account and additional benefits About The Moran Group The Moran Group is a fully integrated advertising agency with more than 40 years of experience helping clients grow and lead in their markets. We manage everything in-house—from strategy and media to creative and production—allowing our teams to do thoughtful, connected work that delivers real results. If you’re detail-oriented, strategically minded, fast on your feet, and deeply committed to excellent client service, this role offers meaningful responsibility, growth, and impact.

Requirements

Must-haves

Candidates must have a minimum of 18 months of full-time agency experience and proven client service experience.
Why This Role Matters
You are often the day-to-day face of the agency to the client
Your organization and follow-through directly impact client trust and results
You help turn strategy into action—on time and on budget
You support Account Directors while independently owning key responsibilities
Client Communication & Relationship Management
Serve as a primary liaison between clients and internal agency teams
Manage day-to-day client communication with clarity, confidence, and professionalism
Anticipate client needs and proactively raise questions, risks, or opportunities
Project & Workflow Management
Oversee broadcast and digital projects from kickoff through launch
Request, review, proof, and coordinate approvals across creative, media, and production teams
Manage trafficking, timelines, and deliverables to ensure flawless execution
Meeting Preparation & Leadership
Prepare clear, well-organized client presentations aligned to a defined agenda
Confidently present materials to clients, with or without an Account Director present
Capture, distribute, and manage meeting notes, action items, and follow-ups
Performance & Results
Review, analyze, and communicate campaign results
Translate data into insights and recommendations, often within client-facing presentations
Use performance data to inform next steps and strategic decisions

Nice-to-haves

Experience with both traditional and digital media
Familiarity with budgets, co-op programs, and performance reporting

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: breezy
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off