Job description

Our Client, an IT Services and Consultant company, is looking for a Jack Henry Digital Banking Product Analyst – Banno & OpenAnywhere for their Remote location. Requirements: • 5+ years of relevant product analyst experience (required) • Experience in data mapping across systems • Excellent written and verbal communication skills including technical writing skills • Strong analytical, problem-solving, and technical writing skills • Strong team player • Ability to work independently and as part of a team • Ability to complete tasks with high levels of precision • Proven experience in Jack Henry Core Banking platform (New Digital Core) • Proven experience in Jack Henry Banno (front end) & Open Anywhere (Onboarding application) • Design & define training framework for digital channel operations teams • Define training documents for new digital channel operations team • Define a training matrix structure for L0-L3 tiered support across Jack Henry & 3rd party applications and their scope of service • Execute training for operations team members (L0-L3 levels) • Guide users on self-service capabilities for L0 level support Why Should You Apply? • Health Benefits • Referral Program • Excellent growth and advancement opportunities

Requirements

Must-haves

Our Client, an IT Services and Consultant company, is looking for a Jack Henry Digital Banking Product Analyst – Banno & OpenAnywhere for their Remote location.
5+ years of relevant product analyst experience (required)
Experience in data mapping across systems
Excellent written and verbal communication skills including technical writing skills
Strong analytical, problem-solving, and technical writing skills
Strong team player
Ability to work independently and as part of a team
Ability to complete tasks with high levels of precision
Proven experience in Jack Henry Core Banking platform (New Digital Core)
Proven experience in Jack Henry Banno (front end) & Open Anywhere (Onboarding application)
Design & define training framework for digital channel operations teams
Define training documents for new digital channel operations team
Define a training matrix structure for L0-L3 tiered support across Jack Henry & 3rd party applications and their scope of service
Execute training for operations team members (L0-L3 levels)
Guide users on self-service capabilities for L0 level support
Why Should You Apply?
Referral Program
Excellent growth and advancement opportunities

Nice-to-haves

None flagged.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: jobdiva
Effort: medium