The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization.
Job Description:
Position Title : Senior Marketing Strategist
FLSA Classification : Exempt
Division : Museum Relations
Department : Brand, Marketing and Communications
Reports to : Head of Marketing Strategy
Date Reviewed : 6/25/2026
Position Summary
The Senior Marketing Strategist is a high-level individual contributor in marketing strategy , responsible for leading the development and execution of complex, high-impact campaign strategies across assigned Crystal Bridges and the Momentary portfolios (general awareness and membership).
Working under the direction of the Head of Marketing Strategy, this role serves as a senior strategic partner and subject matter expert , translating institutional priorities into actionable, insight-driven marketing plans that drive audience growth, engagement, and revenue.
The Senior Marketing Strategist is responsible for owning and delivering best-in-class strategy within defined portfolios , leading complex and high-visibility initiatives (general awareness and membership).
This role provides technical leadership, execution, and strategic guidance to cross-functional partners, ensuring strategic rigor, consistency, and alignment across campaigns.
Principle Responsibilities
Own the development and performance of marketing strategies across assigned portfolios (e.g., membership and general awareness).
Lead end-to-end campaign strategy development, including: Audience segmentation and development
Positioning and messaging frameworks
Channel strategy and media mix recommendations
Go-to-market planning and campaign phasing
Budget and invoice management
Serve as the primary strategic lead for portfolio stakeholders, ensuring alignment between marketing efforts and institutional goals.
Translate research, audience data, and market insights into clear strategic direction and actionable plans .
Identify risks, trade-offs, and opportunities within campaign strategies and proactively adjust to optimize outcomes.
Serve as a subject matter expert in campaign strategy, audience development, and integrated marketing.
Establish and uphold best practices for: Campaign planning frameworks
Audience targeting and segmentation
Measurement and performance evaluation
Contribute to the ongoing development of tools, templates, and processes that improve strategic output across the team.
Partner closely with Creative, Content, PR, social media, and Direct Mail teams to ensure cohesive and integrated campaign execution .
Act as a strategic translator , connecting high-level objectives to executional plans and deliverables.
Collaborate with project management to ensure strategies are effectively operationalized.
Define success metrics and measurement frameworks for assigned campaigns.
Lead post-campaign analysis and synthesize insights into clear recommendations for future optimization .
Use data to continuously refine audience strategies, channel mix, and messaging effectiveness.
Collaborate with external partners including agencies, media vendors, and community organizations to support campaign execution.
Provide strategic input into media planning and investments (in partnership with media specialists or agencies).
Manage and optimize campaign-level budgets within assigned portfolios.
Qualifications and Skills
Bachelor’s degree in marketing, communications, business, or related field
Expertise in strategic marketing planning, campaign development, and audience engagement/segmentation
Strong analytical and insight-driven decision-making skills
Proven ability to lead complex, multi-channel campaigns from strategy through execution
Advanced understanding of audience segmentation, positioning, and customer journey mapping
Excellent communication and stakeholder management skills
Ability to influence without authority and lead through expertise
Strong collaboration skills across cross-functional teams
Knowledge of arts, culture, or nonprofit marketing is a plus
Work Experience
5 years of experience in marketing strategy, campaign planning, or audience development
Demonstrated experience leading large-scale or high-complexity campaigns
Experience working with paid media, external agencies and vendors, or integrated marketing environments strongly preferred
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: In the work environments described below, position requires utilizing a computer and telephone for prolonged periods of time, interpersonal and written conversation with others, transporting (up to 10 lbs.).
Work Environment: Work will be performed in an office environment and in institution spaces. The noise level in the work environment is usually low to moderate. Reasonable accommodations will be reviewed and evaluated should exhibitions exceed noise levels. Some overnight travel may be necessary.
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.
Crystal Bridges is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. We encourage all qualified applicants to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.