Job description

Position Description & Qualifications Are you an Enterprise Land Mobile Radio (ELMR) Systems Engineer (SE) looking for a place where you can make a difference every day? Serco is the place for you! We have an exciting opportunity supporting the United States Navy and our CNIC N6 program in Sigonella, Italy . CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate process or improve transparency for analytics and decision making. The CNIC N6 ELMR SE is responsible for the administration of ELMR radios, its sub-components and peripherals, and its firmware, within the installation. In this role, you will: • Provide systems support to include programming, configuration, and testing of ELMR radios, its sub-components, peripherals, and firmware. • Provide assistance in the implementation, administration, testing, maintenance and upgrade of the ELMR management client software and Device programming stations. • Provide assistance in the design, installation, inspection, test, maintenance and upgrade of the ELMR infrastructure towers to include Radio Frequency (RF) components and network components. • Address ELMR trouble tickets and troubleshoot issues with ELMR radios and DBIDS systems. • Coordinate with facility personnel in developing, implementing, testing and troubleshooting facility related requirements in support of the ELMR radios and its peripherals, ELMR infrastructure, DBIDS and PSNet transport. • Coordinate and provide assistance, when needed, to the DBIDS, ELMR infrastructure provider and ELMR transport provider to patch and upgrade infrastructure related ELMR and DBIDS systems. • Develop, edit and maintain DBIDS and ELMR Operation & Maintenance (O&M) training documents or information. • Provide the DBIDS and ELMR subject matter expertise to support in the DBIDS and ELMR infrastructure Electromagnetic Environmental Effects (E3) certification process. To be successful in this role, you will have: • An active DoD Secret clearance • U.S Citizenship • Active 8570 DoD IAT Level II or Security+ certification • High School Diploma • A minimum of 8 years of relevant DoD experience • Minimum 2 years experience with configuring, maintaining, and troubleshooting various ELMR radios such as APX, MCC, XTL, SRX radios, and KVL loaders • Experience with PSNet providing Tier 1 type of support • Working knowledge and experience with WiFi, Wireless Access Points (WAP), wireless controllers, Ethernet cabling, and handheld scanners • Up to 10% travel • Valid U.S Passport Apply today to discover your place in our world! Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: careers.serco-na.com . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): • Medical, dental, and vision insurance • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract • 401(k) plan that includes employer matching funds • Tuition reimbursement program • Life insurance and disability coverage • Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection • Birth, adoption, parental leave benefits • Employee Assistance Plan To review all Serco benefits please visit: careers.serco-na.com . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

Requirements

Must-haves

Position Description & Qualifications
Provide systems support to include programming, configuration, and testing of ELMR radios, its sub-components, peripherals, and firmware.
Provide assistance in the implementation, administration, testing, maintenance and upgrade of the ELMR management client software and Device programming stations.
Provide assistance in the design, installation, inspection, test, maintenance and upgrade of the ELMR infrastructure towers to include Radio Frequency (RF) components and network components.
Address ELMR trouble tickets and troubleshoot issues with ELMR radios and DBIDS systems.
Coordinate with facility personnel in developing, implementing, testing and troubleshooting facility related requirements in support of the ELMR radios and its peripherals, ELMR infrastructure, DBIDS and PSNet transport.
Coordinate and provide assistance, when needed, to the DBIDS, ELMR infrastructure provider and ELMR transport provider to patch and upgrade infrastructure related ELMR and DBIDS systems.
Develop, edit and maintain DBIDS and ELMR Operation & Maintenance (O&M) training documents or information.
Provide the DBIDS and ELMR subject matter expertise to support in the DBIDS and ELMR infrastructure Electromagnetic Environmental Effects (E3) certification process.
To be successful in this role, you will have:
An active DoD Secret clearance
U.S Citizenship
Active 8570 DoD IAT Level II or Security+ certification
High School Diploma
A minimum of 8 years of relevant DoD experience
Minimum 2 years experience with configuring, maintaining, and troubleshooting various ELMR radios such as APX, MCC, XTL, SRX radios, and KVL loaders
Experience with PSNet providing Tier 1 type of support
Working knowledge and experience with WiFi, Wireless Access Points (WAP), wireless controllers, Ethernet cabling, and handheld scanners
Up to 10% travel
Valid U.S Passport
Apply today to discover your place in our world!
Company Overview

Nice-to-haves

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Application prep

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Platform: phenom
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Parental Leave