Job description

Job Summary The Senior Failure Analysis Electrical Engineer is responsible for conducting system-level failure investigations on deployed power systems serving the Communications and Data Center markets. The role supports root cause analysis, corrective actions, and product reliability improvement through engineering analysis, testing, and field investigation. This position works closely with engineering, quality, manufacturing, services, suppliers, and customers to resolve field issues affecting deployed products. The role requires strong technical expertise in electrical design, controls, and system integration, along with the ability to investigate complex failures where failure mechanisms may be difficult to reproduce. Responsibilities: • Conduct system-level failure investigations involving power systems, controls, firmware, electrical hardware, and subsystem interactions. • Perform root cause analysis using engineering analysis, testing, data review, and structured problem-solving methods. • Support field investigations through site visits, collection of field data, review of logs, and analysis of failed hardware. • Develop and execute test plans to reproduce field conditions and validate failure mechanisms. • Work with suppliers, test laboratories, and internal teams to evaluate failed components and identify root causes. • Prepare and communicate technical findings, corrective actions, and recommendations to internal stakeholders. • Support customer-facing discussions related to failure investigations and corrective actions. • Support high-priority field issues and customer escalations as required. • Identify recurring failure trends and recommend improvements to product reliability, quality, and field performance. Requirements: • Bachelor's degree in Electrical Engineering or related engineering discipline. • 8+ years of engineering experience in power systems, power electronics, telecommunications power, data center infrastructure, or related industries. • Experience performing root cause analysis and troubleshooting complex electrical systems. • Experience with laboratory testing, failure analysis techniques, and engineering investigation methods. • Strong technical communication and problem-solving skills. • Ability to travel to customer sites as required. Preferred Qualifications: • Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration. • Experience with reliability engineering, supplier quality investigations, and field support activities. • Familiarity with controller-based power systems, firmware interactions, and system diagnostics. • Experience working on cross-functional investigations involving engineering, quality, manufacturing, and suppliers. Work Environment: • Office, laboratory, manufacturing, and customer site environments. • Periodic domestic and international travel may be required. • Ability to support field investigations and customer site visits as necessary. The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPLES : Safety.  Integrity.  Respect.  Teamwork.  Inclusion. OUR STRATEGIC PRIORITIES • High-Performance Culture • Customer Focus • Operational Excellence • Innovation • Financial Strength VERTIV BEHAVIORS • Own it • Act with urgency • Foster a customer-first mindset • Think big and execute • Lead by example • Drive continuous improvement • Learn and seek out development • Promote transparent & open communication About Vertiv Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs.  Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.   Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. Equal Opportunity Employer Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertiv.com. #LI-NR1 The Senior Failure Analysis Electrical Engineer is responsible for conducting system-level failure investigations on deployed power systems serving the Communications and Data Center markets. The role supports root cause analysis, corrective actions, and product reliability improvement through engineering analysis, testing, and field investigation. This position works closely with engineering, quality, manufacturing, services, suppliers, and customers to resolve field issues affecting deployed products. The role requires strong technical expertise in electrical design, controls, and system integration, along with the ability to investigate complex failures where failure mechanisms may be difficult to reproduce.

Requirements

Must-haves

Conduct system-level failure investigations involving power systems, controls, firmware, electrical hardware, and subsystem interactions.
Perform root cause analysis using engineering analysis, testing, data review, and structured problem-solving methods.
Support field investigations through site visits, collection of field data, review of logs, and analysis of failed hardware.
Develop and execute test plans to reproduce field conditions and validate failure mechanisms.
Work with suppliers, test laboratories, and internal teams to evaluate failed components and identify root causes.
Prepare and communicate technical findings, corrective actions, and recommendations to internal stakeholders.
Support customer-facing discussions related to failure investigations and corrective actions.
Support high-priority field issues and customer escalations as required.
Identify recurring failure trends and recommend improvements to product reliability, quality, and field performance.
Bachelor's degree in Electrical Engineering or related engineering discipline.
8+ years of engineering experience in power systems, power electronics, telecommunications power, data center infrastructure, or related industries.
Experience performing root cause analysis and troubleshooting complex electrical systems.
Experience with laboratory testing, failure analysis techniques, and engineering investigation methods.
Strong technical communication and problem-solving skills.
Ability to travel to customer sites as required.
Office, laboratory, manufacturing, and customer site environments.
Periodic domestic and international travel may be required.
Ability to support field investigations and customer site visits as necessary.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES : Safety.  Integrity.  Respect.  Teamwork.  Inclusion.

Nice-to-haves

Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration.
Experience with reliability engineering, supplier quality investigations, and field support activities.
Familiarity with controller-based power systems, firmware interactions, and system diagnostics.
Experience working on cross-functional investigations involving engineering, quality, manufacturing, and suppliers.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: oracle-cloud
Effort: medium