Job description

The Work The Systems Administrator, Junior will administer and manage computer systems in a classified and secure environment. This position will play a key role in supporting a variety of IT projects and system functions, including monitoring and maintaining operating systems and hardware, diagnosing technical issues, and providing proactive solutions. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Key Responsibilities • System Monitoring and Maintenance: • Monitor and control computer operating systems, including Windows or UNIX-based systems such as Linux or Solaris, ensuring their optimal performance and uptime. • Perform regular preventive maintenance to enhance system reliability and minimize downtime. • Troubleshooting and Diagnostics: • Analyze system faults to identify issues and recommend solutions. • Conduct root-cause analysis and diagnostic testing on operating systems and hardware to detect and resolve performance problems or system malfunctions. • Software Installation and Testing: • Evaluate and install developed software at various stages of testing implementation while ensuring full system compatibility. • Perform thorough reviews and document results of system tests and software installations to ensure accuracy and transparency. • Technical Analysis and Problem Solving: • Investigate and recommend effective methods and techniques for problem identification, resolution, and system improvement. • Identify risks and provide input on potential mitigations through documented analysis and testing. • Systems Administration Support: • Administer and support systems and environmental solutions for multiple concurrent projects, aligning efforts with project schedules and milestones. • Provide support for system upgrades, migrations, and integration with minimal disruption to users or operations. • Interface with vendors for escalating unresolved issues or coordinating hardware and software repairs under warranty or service level agreements. • Documentation and Reporting: • Prepare and update system designs, user guides, and test documentation as required by project deliverables or operational needs. • Ensure all documentation adheres to internal policies and meets government standards and expectations. • Other duties as assigned. Qualifications – Here’s What You Need • Bachelor’s degree in computer science, information systems, or related field, or equivalent professional experience (less than 2 years). • Foundational knowledge of system administration, basic troubleshooting, and familiarity with operating systems such as Windows, Linux, or Solaris. • possessing or obtaining a relevant Information Assurance (IA) certification, such as: • CompTIA Security+ • CompTIA A+ • Certified Information Systems Security Professional (CISSP) • Top-Secret Clearance is required. • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Minimum Skills: • Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner. • Exceptional verbal and written communication skills. • Excellent organizational, analytical, and problem-solving skills with high-level attention to detail. • Proven ability to multitask and prioritize in a fast past environment with changing priorities; adaptable to change and a quick learner. • Must be self-motivated and able to work well independently as well as on a multi-functional team. • Ability to handle sensitive and confidential information appropriately • Proficient in MS Office, Word, Outlook, PowerPoint, and Excel. Preferred Qualifications: • Knowledge of basic network and system configurations. • Familiarity with virtualization technologies, such as VMware or Hyper-V. • Basic understanding of cybersecurity practices and Department of Defense (DoD) information systems policies and standards. • Excellent communication and documentation skills. Our Commitment to you / overview of benefits • Medical, Dental and Vision Insurance; Wellness Program • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) • Short-Term and Long-Term Disability options • Basic Life and AD&D Insurance (Company Provided) • Voluntary Life and AD&D options • 401(k) Retirement Savings Plan with matching after one year • Paid Time Off Reports to: Program Manager Working Conditions • Professional office environment, with the ability to work onsite in the main office. • Must be physically and mentally able to perform duties extended periods of time. • Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. • May require lifting and moving hardware equipment weighing up to 50 pounds. • Some tasks may involve standing, bending, or working in confined technical spaces. • Must be able to establish a productive and professional workspace. • Must be able to sit for long periods of time looking at computer screen. • May be asked to work a flexible schedule which may include holidays. • May be asked to travel for business or professional development purposes. • May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.

Requirements

Must-haves

System Monitoring and Maintenance: • Monitor and control computer operating systems, including Windows or UNIX-based systems such as Linux or Solaris, ensuring their optimal performance and uptime.
Perform regular preventive maintenance to enhance system reliability and minimize downtime.
Troubleshooting and Diagnostics: • Analyze system faults to identify issues and recommend solutions.
Conduct root-cause analysis and diagnostic testing on operating systems and hardware to detect and resolve performance problems or system malfunctions.
Software Installation and Testing: • Evaluate and install developed software at various stages of testing implementation while ensuring full system compatibility.
Perform thorough reviews and document results of system tests and software installations to ensure accuracy and transparency.
Technical Analysis and Problem Solving: • Investigate and recommend effective methods and techniques for problem identification, resolution, and system improvement.
Identify risks and provide input on potential mitigations through documented analysis and testing.
Systems Administration Support: • Administer and support systems and environmental solutions for multiple concurrent projects, aligning efforts with project schedules and milestones.
Provide support for system upgrades, migrations, and integration with minimal disruption to users or operations.
Interface with vendors for escalating unresolved issues or coordinating hardware and software repairs under warranty or service level agreements.
Documentation and Reporting: • Prepare and update system designs, user guides, and test documentation as required by project deliverables or operational needs.

Nice-to-haves

Knowledge of basic network and system configurations.
Familiarity with virtualization technologies, such as VMware or Hyper-V.
Basic understanding of cybersecurity practices and Department of Defense (DoD) information systems policies and standards.
Excellent communication and documentation skills.
Our Commitment to you / overview of benefits
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
Reports to: Program Manager
Working Conditions
Professional office environment, with the ability to work onsite in the main office.

Application prep

Use the role’s language and application details while tailoring your materials.

Platform: icims
Effort: medium

Benefits

Benefits detected in the listing.

Dental

Vision

401(K)

Paid Time Off

Wellness

Professional Development