Openings on IVR Developer

• Title: IVR Developer
• Location: Alpharetta, GA/Middle town, NJ
• Duration: 6 to 12 months
• Interview: Phone and Skype
• Job description:-
• Experience with DTMF and Speech applications
• Expert level experience developing IVR applications (note level of complexity)
• Speech Grammar Development skills
• Experience developing IVR / Speech applications using GVP Studio, VXML, and Java
• Experience with Nuance ASR or TTS
• Interpret and analyze business requirements to identify risks and design appropriate solutions
• Develop and assess the capabilities and limitations of the applications and technologies and recommend alternatives and solutions
• Provide guidance for business decisions from a technical perspective on such issues as performance, scalability, reliability, and security
• Collaborate with project team members to provide input to design specifications related to speech application.
• Develop simple grammars for speech applications
• Understand differences between types of grammars (list, pattern, etc.), benefits and when each is appropriate to maximize accuracy for a given dialog
• 3 to 5 years’ experience in VoiceXML IVR technologies.
• 3 to 5 years’ experience in Advanced Speech Recognition solution design and development.
• 1+ year experience in grammar design, development (ABNF, GRXML), and testing.
• 3+ years’ experience in speech tuning and grammar analysis.
• Proficient written and verbal skills.
• Strong understanding of Natural Language design and Directed Dialogue design techniques for speech applications
• Strong knowledge of various speech engine capabilities and tuning concepts
• Ideal candidate will have experience with Nuance and/or IBM WVS speech engines/tools

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