Job description

About Us: webAI is pioneering the future of artificial intelligence by establishing the first distributed AI infrastructure dedicated to personalized AI. We recognize the evolving demands of a data-driven society for scalability and flexibility, and we firmly believe that the future of AI lies in distributed processing at the edge, bringing computation closer to the source of data generation. Our mission is to build a future where a company's valuable data and intellectual property remain entirely private, enabling the deployment of large-scale AI models directly on standard consumer hardware without compromising the information embedded within those models. We are developing an end-to-end platform that is secure, scalable, and fully under the control of our users, empowering enterprises with AI that understands their unique business. We are a team driven by truth, ownership, tenacity, and humility, and we seek individuals who resonate with these core values and are passionate about shaping the next generation of AI. About the Role: The People Operations Generalist Contractor owns the day-to-day employee experience; from onboarding through development and retention, ensuring every employee feels supported, engaged, and set up for success. As webAI scales beyond 200 employees, this role is critical in evolving People Operations into a strategic function. You will drive consistency, improve systems and processes, and partner with leaders to strengthen culture and performance across a growing, distributed team. This is a highly cross-functional role that blends employee experience, operations, and manager support, while working closely with Legal & Compliance on clear escalation pathways. Key Responsibilities - Serve as a day-to-day People Operations resource for employees and managers during the leave coverage period. - Respond to employee questions regarding company policies, benefits, leave, workplace practices, and general HR matters. - Provide managers with guidance on routine employee relations matters, policy interpretation, attendance concerns, documentation, and employee issues. - Support employee relations matters, including gathering information, documenting concerns, and escalating complex or high-risk matters to the VP of Operations and appropriate leadership. - Support employee offboarding, including resignations and terminations, required communications, and coordination with the People Operations Support Specialist and other internal teams. - Support benefits administration by assisting employees with benefits questions, qualifying life events, and vendor-related issues. - Support employee leave administration, including employee communication, documentation requirements, and coordination with applicable vendors. - Assist with employee changes such as promotions, compensation adjustments, title changes, transfers, and other employment updates. - Provide HR guidance and support to the People Operations Support Specialist as questions or more complex situations arise. - Partner with the VP of Operations on People-related matters requiring additional HR experience or judgment. - Coordinate with Finance, IT, Recruiting, Legal, and department leaders as needed on employee matters. - Support ongoing employee engagement, culture, recognition, and People Operations initiatives already in place. - Assist with HR reporting, compliance requests, and other People Operations needs that arise during the coverage period. - Maintain confidentiality and appropriate documentation when handling sensitive employee matters. - Ensure established People Operations procedures and policies are followed consistently throughout the contract period. Qualifications - 3–5+ years of experience in Human Resources, People Operations, or an HR Generalist role. - Strong experience supporting employee relations and day-to-day HR matters. - Working knowledge of federal and state employment laws and HR compliance requirements. - Experience supporting benefits, employee leaves, offboarding, and employment changes. - Ability to provide practical HR guidance to employees and managers and appropriately escalate higher-risk matters. - Strong judgment, discretion, and experience handling confidential employee information. - Excellent written and verbal communication skills. - Rippling experience preferred. We at webAI are committed to living out the core values we have put in place as the foundation on which we operate as a team. We seek individuals who exemplify the following: - Truth - Emphasizing transparency and honesty in every interaction and decision. - Ownership - Taking full responsibility for one’s actions and decisions, demonstrating commitment to the success of our clients. - Tenacity - Persisting in the face of challenges and setbacks, continually striving for excellence and improvement. - Humility - Maintaining a respectful and learning-oriented mindset, acknowledging the strengths and contributions of others. webAI is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of webAI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

Requirements

Must-haves

The People Operations Generalist Contractor owns the day-to-day employee experience; from onboarding through development and retention, ensuring every employee feels supported, engaged, and set up for success.
This is a highly cross-functional role that blends employee experience, operations, and manager support, while working closely with Legal & Compliance on clear escalation pathways.
Serve as a day-to-day People Operations resource for employees and managers during the leave coverage period.
Respond to employee questions regarding company policies, benefits, leave, workplace practices, and general HR matters.
Provide managers with guidance on routine employee relations matters, policy interpretation, attendance concerns, documentation, and employee issues.
Support employee relations matters, including gathering information, documenting concerns, and escalating complex or high-risk matters to the VP of Operations and appropriate leadership.
Support employee offboarding, including resignations and terminations, required communications, and coordination with the People Operations Support Specialist and other internal teams.
Support benefits administration by assisting employees with benefits questions, qualifying life events, and vendor-related issues.
Support employee leave administration, including employee communication, documentation requirements, and coordination with applicable vendors.
Assist with employee changes such as promotions, compensation adjustments, title changes, transfers, and other employment updates.
Provide HR guidance and support to the People Operations Support Specialist as questions or more complex situations arise.
Partner with the VP of Operations on People-related matters requiring additional HR experience or judgment.
Coordinate with Finance, IT, Recruiting, Legal, and department leaders as needed on employee matters.
Support ongoing employee engagement, culture, recognition, and People Operations initiatives already in place.
Assist with HR reporting, compliance requests, and other People Operations needs that arise during the coverage period.
Maintain confidentiality and appropriate documentation when handling sensitive employee matters.
Ensure established People Operations procedures and policies are followed consistently throughout the contract period.
3–5+ years of experience in Human Resources, People Operations, or an HR Generalist role.
Strong experience supporting employee relations and day-to-day HR matters.
Working knowledge of federal and state employment laws and HR compliance requirements.
Experience supporting benefits, employee leaves, offboarding, and employment changes.
Ability to provide practical HR guidance to employees and managers and appropriately escalate higher-risk matters.
Strong judgment, discretion, and experience handling confidential employee information.

Nice-to-haves

Rippling experience preferred.

Application prep

Use the role’s language and application details while tailoring your materials.

Keywords to mirror

Platform: ashby
Effort: quick