Job description

Come work with us: Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center. Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities. The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com. We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com . Position summary: The Vice President, Product Management - Commercial Banking is responsible for leading the strategy, development, and execution of key banking products across commercial segments. This role partners closely with senior leadership and cross-functional teams to translate customer needs, market insights, and business strategy into scalable, compliant, and profitable banking solutions. This position plays a critical role in shaping product roadmaps, driving execution excellence, and serving as a key stakeholder liaison across technology, operations, risk, compliance, sales, and customer experience. Standard 4-day in-office requirement, 1 day remote (of your choosing) Essential functions and responsibilities Product Strategy & Ownership Own end-to-end product management for assigned commercial banking products, from discovery through launch and lifecycle management Partner with the FVP to define and execute product roadmaps aligned to bank strategy, growth objectives, and customer needs Identify opportunities for product innovation, modernization, and expansion across commercial segments AI Roadmap Integration: Partner with core AI team to drive AI-driven use cases within the long-term product vision. Customer, Market & Competitive Insights Conduct ongoing market, customer, and competitive analysis to inform product strategy and prioritization Translate customer pain points and business needs into clear product value propositions Leverage data, insights, and feedback loops to continuously improve product experience and outcomes Execution & Delivery Leadership Translate business needs into clear product requirements, user stories, and prioritization frameworks Lead cross-functional execution with technology, operations, risk, compliance, marketing, and servicing teams Ensure timely, high-quality delivery of product initiatives within scope and budget Cross-Functional AI Orchestration: Lead the collaboration between IT and AI development teams to ensure data availability, model scalability, and seamless integration into the core banking infrastructure Vendor Management: Evaluate and manage third-party AI vendors and fintech partners, ensuring their solutions align with the bank’s technical standards and product goals Risk, Compliance & Operational Excellence Partner closely with risk, compliance, legal, and operations teams to ensure products meet regulatory, policy, and operational standards Proactively identify and mitigate risks throughout the product lifecycle Balance innovation with sound risk management and operational resilience Performance Management & Analytics Define product success metrics (KPIs), monitor performance, and drive data-driven decisions Assess financial impact, profitability, pricing, and cost considerations for product initiatives Use insights to optimize product performance and inform future roadmap decisions Stakeholder Management & Communication Serve as a trusted product partner to senior leaders and cross-functional stakeholders Prepare and deliver clear, executive-ready presentations, business cases, and product updates Influence decision-making through strong storytelling, data, and structured communication Team Leadership & Product Discipline Contribute to building strong product management standards, processes, and culture Model collaboration, accountability, and customer-first thinking Knowledge, skills and abilities: College degree or equivalent work experience Minimum 8 years of product management experience within banking or financial services In-depth knowledge of cash management, treasury services and financial technology products, services and trends. Ability to work with minimal direction and deal with time pressures and changing priorities. Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do Potential Salary: $140k - $170k annually This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here. Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. MCB Maintains a drug-free workplace.

Requirements

Must-haves

This position plays a critical role in shaping product roadmaps, driving execution excellence, and serving as a key stakeholder liaison across technology, operations, risk, compliance, sales, and customer experience.
Standard 4-day in-office requirement, 1 day remote (of your choosing)
Essential functions and responsibilities
Product Strategy & Ownership
Own end-to-end product management for assigned commercial banking products, from discovery through launch and lifecycle management
Partner with the FVP to define and execute product roadmaps aligned to bank strategy, growth objectives, and customer needs
Identify opportunities for product innovation, modernization, and expansion across commercial segments
AI Roadmap Integration: Partner with core AI team to drive AI-driven use cases within the long-term product vision.
Customer, Market & Competitive Insights
Conduct ongoing market, customer, and competitive analysis to inform product strategy and prioritization
Translate customer pain points and business needs into clear product value propositions
Leverage data, insights, and feedback loops to continuously improve product experience and outcomes
Execution & Delivery Leadership
Translate business needs into clear product requirements, user stories, and prioritization frameworks
Lead cross-functional execution with technology, operations, risk, compliance, marketing, and servicing teams
Ensure timely, high-quality delivery of product initiatives within scope and budget
Cross-Functional AI Orchestration: Lead the collaboration between IT and AI development teams to ensure data availability, model scalability, and seamless integration into the core banking infrastructure
Vendor Management: Evaluate and manage third-party AI vendors and fintech partners, ensuring their solutions align with the bank’s technical standards and product goals
Risk, Compliance & Operational Excellence
Partner closely with risk, compliance, legal, and operations teams to ensure products meet regulatory, policy, and operational standards
Proactively identify and mitigate risks throughout the product lifecycle
Balance innovation with sound risk management and operational resilience
Performance Management & Analytics
Define product success metrics (KPIs), monitor performance, and drive data-driven decisions

Nice-to-haves

None flagged.

Application prep

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Platform: greenhouse
Effort: quick

Benefits

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